About this role
JOB PURPOSE
To provide generalist Human Resources support across multiple subsidiaries, ensuring efficient Human Resources operations and maintaining confidentiality in all matters relating to employees and management
KEY RESPONSIBILITIES
- Maintain accurate and up-to-date employee records and leave records in the HRIS to ensure compliance with Human Resources policies and procedures; identify and resolve discrepancies.
- Prepare and submit accurate weekly and monthly payroll inputs for leave, benefits, and employment changes by the payroll deadline.
- Guide employees and dependents on their Group Health and Pension Plan benefits, National Insurance benefits and Board of Inland Revenue allowances; process Group Plan enrolments, changes and terminations, and follow up on discrepancies and queries.
- Ensure expedient submission of all medical claim queries and/or discrepancies by liaising regularly with the broker/insurer and provide timely follow-up and response to employees.
- Ensure the timely submission of all life and pension claim queries and discrepancies by liaising with the broker/insurer and provide timely follow-up and responses to employees and dependents.
- Support recruitment and offboarding, including conducting interviews, posting job vacancies, screening applications, scheduling and coordinating interviews, preparing interview packages, conducting reference checks, orientation, and maintaining recruitment records.
- Support training and development, including planning, coordination, administration, and communication of training programmes, and maintain accurate training records.
- Prepare and maintain Human Resources reports and statistics to support data-driven decision-making
- Support Group and Human Resources initiatives, including employee engagement, wellness and Corporate Social Responsibility programmes.
- Support the preparation and distribution of Group and internal communications
- Maintain and manage the coordination of the Employee Assistance Programme (EAP), including preparation of EAP letters.
- Prepare employee correspondence as required, including job letters, embassy letters and adjustment letters.
- Draft memos and coordinate the distribution of Human Resources correspondence and documents as required.
- Update and maintain all personnel and human resource files (hard and soft copies).
- Ensure the Human Resource Department has all required supplies (stationery, printer ink etc.).
- Maintain assigned first aid kit ensuring adequate stock is maintained and expired stock is replaced.
KNOWLEDGE & EXPERIENCE
- An Associate’s Degree in Human Resource Management or a related field
- A minimum of two (2) years’ relevant experience
- Prior experience using a Human Resources Information System (HRIS)
- Proficient in Microsoft Office applications and any other related software
KEY COMPETENCIES
- Good interpersonal skills
- Effective communication skills, both verbal and written
- Ability to organize and prioritize high volume of work with multiple demands, deadlines and interruptions, while maintaining close attention to detail and accuracy
- Ability to work well independently and as a team
- Ability to work in a confidential working environment