About this role
We are seeking to recruit a suitable candidate for the following position in the Logistics Department within the Operations Division:
Logistics Coordinator
The incumbent is responsible for coordinating and managing all import and export logistics activities to ensure shipments are processed, cleared, and delivered accurately, compliantly, and within established KPIs, while maintaining high standards of customer service and cost control.
Some Main Responsibilities include:
- Ensure all documentation relating to import transactions is processed accurately and in a timely manner in accordance with Customs Laws and regulatory requirements.
- Review shipping documents against purchase orders and government purchase orders to verify pricing, descriptions, quantities, and compliance requirements.
- Manage government purchase order drawdowns and perform monthly reconciliations with customs brokers.
- Manage advanced shipment files and secure Bills of Lading, Airway Bills, and supporting documents for pre-clearance activities.
- Verify piece counts and shipment details against commercial and CARICOM invoices.
- Ensure customs values, duty rates, VAT calculations, and CIF values are accurate.
- Maintain and update the CET listing and tariff classifications.
- Manage specialized import requirements including permits, licenses, concessions, chemical drawdowns, and notices of approval.
- Coordinate customs declaration processes to minimize delays, penalties, storage, rent, and demurrage costs.
- Secure marine insurance coverage for applicable shipments.
- Investigate stock losses, customs discrepancies, rent, demurrage, and other shipment-related issues.
- Administer claims processes and provide supporting documentation for settlement.
- Maintain accurate shipment logs and import status reports.
- Prepare quotations, proforma invoices, and shipping documentation for export orders.
- Coordinate export shipments, including direct exports, drop shipments, HES exports, and customer orders.
- Manage local and international export requirements, including returns, repairs, cold-chain shipments, and specialized export activities.
- Prepare and process Certificates of Origin and other export documentation through relevant government platforms.
- Investigate and resolve export-related issues, claims, customer complaints, and service failures.
- Perform other duties that may be required to enhance the operations of the Company.
Qualification, Experience and Requirement:
- A minimum of five (5) CXC passes, including Mathematics and English Language
- Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field OR a recognized professional certification in Shipping, Customs, Freight Forwarding, or International Trade, combined with relevant work experience will be an asset
- A minimum of three (3) years’ experience in a shipping/customs/logistics environment.
- Strong knowledge of import/export procedures and customs regulations
- Knowledge of classifications will be an asset.
- Or relevant combination of training and experience
- Basic proficiency in Microsoft Office Suite including Work, Excel and Power point
- A valid Police Certificate of Good Character.
Key Competencies:
- General knowledge of custom laws and government regulations
- Excellent planning, organization and time management skills
- Demonstrates strong attention to detail and accuracy
- Excellent customer service and relationship building with stakeholders
- Ability to collaborate and work effectively with a team