About this role
▶︎ Job Details
・Job Title: Business Systems Analyst (SCM System Support)
・Client: Korean IT consulting co.
・Working Location: Plano, TX
・Working Style: Onsite
・Employment Type: 1 year Contract/W2
・Salary: $72K-$75K annually (DOE)
・Benefit: 401K and Insurance
・Visa Support: Not provided
・Working Hours: 9am - 6pm (CST)
・Language: Korean and English Bilingual Required
▶︎ Key Responsibilities:
- Act as the primary point of contact for SCM system-related inquiries and support requests.
- Analyze SCM-related information including Forecast, Allocation, Inventory, Sell-Out, and Channel Data to identify and resolve operational issues.
- Support and maintain SCM systems by ensuring data integrity across NERP, Web Systems, and related applications.
- Attend meetings with business users, gather requirements, document meeting notes, and communicate business needs to development teams in Korea.
- Coordinate with Headquarters development teams to enhance SCM business processes and system functionality.
- Validate new system features, conduct testing, and provide feedback to development teams.
- Train end users on new functionalities and system enhancements.
- Monitor system interfaces and data transfers between multiple SCM systems to identify abnormalities or data inconsistencies.
- Investigate system issues and provide technical and functional support to business users.
- Ensure business continuity through proactive monitoring, troubleshooting, and support of SCM applications.
- Analyze supply chain processes and recommend improvements to increase operational efficiency.
- Provide advisory support and technical guidance to expedite issue resolution and support requests.
▶︎ The right candidate will possess:
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Ability to analyze large volumes of SCM-related data and identify trends, issues, and opportunities.
- Strong communication skills and ability to work effectively with business users and global development teams.
- Ability to work independently while collaborating within a team environment.
- Experience managing multiple priorities in a fast-paced business environment.
- Strong organizational skills and ability to document requirements and processes effectively.
- Self-motivated, goal-oriented, and capable of delivering high-quality results under tight deadlines.
▶︎ Required Qualifications & Skills:
- Bachelor’s degree in Information Systems, Information Management, Computer Science, Business, Supply Chain Management, or a related field.
- Experience supporting Supply Chain Management (SCM) systems and business processes.
- Strong understanding of SCM processes including Forecasting, Allocation, Inventory Management, and related operational workflows.
- Experience analyzing business data and supporting data-driven decision making.
- Understanding of database structures, system integrations, and data interfaces across multiple applications.
- Experience gathering business requirements and working with development teams to implement solutions.
- Ability to troubleshoot system issues and validate new functionality.
- Excellent verbal and written communication skills in both Korean and English.
- Strong Microsoft Office skills, particularly Excel.
- Ability to work onsite and collaborate with global teams.
▶︎ Preferred Qualifications:
- 5+ years of experience in Supply Chain Management functions such as Forecasting, RTF, Allocation, or Demand Planning.
- Experience with Advanced Planning Systems (APS).
- Experience supporting enterprise ERP or SCM platforms.
- Experience working with global organizations and teams based in Korea.
- Experience using GenAI tools such as Claude, ChatGPT, Microsoft Copilot, or similar technologies.
- Consumer electronics, manufacturing, or supply chain industry experience.
Important Notice
- Beware of scams: Cinter Technology will never contact candidates from an email address ending in @cintertechnology.work . Any such email is fraudulent.
- No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.