About this role
Ophthalmology's Comprehensive & Same Day Care clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:
- Perform patient check-in/out
- Collect co-pays and process patient payments
- Secure authorizations and referrals
- Schedule patient appointments
- Answer calls route as needed
- Track status of patients' test or imaging
Salary Range: $27.74-39.36 Hourly
Required:
- Computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
- Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
- Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
- Ability to prioritize tasks in a systematic manner to maximize efficiency.
- Ability to work with frequent interruptions and to complete assignments in a timely manner.
- Ability to work independently with minimal supervision.
- Ability to multitask effectively.
- Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
- The ability to interact calmly and effectively with providers, staff, as well as patients with difficult personalities.
Preferred:
- At least two years’ experience working in medical office
- Experience scheduling patient appointments in computerized appointment scheduling system.
- Working knowledge of medical terminology and diseases, as it applies to the eye.
- Familiarity with current patient billing practices and current governmental programs to ensure reimbursement.
- Experience utilizing an electronic medical record (EMR) system such as CareConnect, EPIC, or a similar healthcare information system.
As a condition of employment , the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.