Order Puller

Material Handler / Order Puller I

Department: Warehouse & Logistics

Hours: Mon-Thurs 4:00am to 2:30pm

Reports To: Shipping & Receiving Supervisor

Position Summary

The Material Handler / Order Puller I is responsible for managing the safe, accurate, and efficient flow of materials to support daily production, customer service, and quality operations. Core responsibilities include picking production orders, staging materials, processing returns, consolidating warehouse racking/shelf locations, and maintaining real-time inventory records. This role operates standard material-handling equipment and upholds strict adherence to safety protocols, Current Good Manufacturing Practices (cGMP), and quality control standards.

Essential Duties and Responsibilities

Material Handling & Order Fulfillment

Pick, stage, and issue raw materials, production orders, and internal transfer requests accurately and in a timely manner.

Receive, inspect, and return unused production materials to their designated primary warehouse locations.

Consolidate shelf and pallet racking locations to optimize warehouse space utilization and material flow.

Monitor internal communication channels and email queues throughout the shift to fulfill ad-hoc material requests.

Maintain complete, accurate, and legible inventory and material movement documentation.

Systems & Equipment Operation

Safely operate material-handling equipment—including electric forklifts, automated pallet wrappers, and manual pallet jacks—in compliance with standard operating procedures (SOPs).

Execute inventory adjustments, material transfers, and location tracking using the company’s Enterprise Resource Planning (ERP) system.

Use handheld radio-frequency (RF) barcode scanners to perform accurate pick, put-away, and transfer confirmations.

Meet or exceed departmental Key Performance Indicators (KPIs) regarding order accuracy, throughput, and safety.

Quality, Safety & Regulatory Compliance

Comply with all company safety protocols, standard operating procedures (SOPs), and Current Good Manufacturing Practices (cGMP).

Maintain an active awareness of Critical Control Points (CCPs) and adhere to facility food safety standards.

Operational Authority: Exercise the immediate authority to stop production lines or place materials/finished goods on "Quality Hold" upon identifying a food safety hazard, sanitation failure, or process deviation.

Reporting Obligation: Immediately notify Quality Assurance / Quality Control management and the SQF Practitioner of any food safety non-conformance, contamination risk, or equipment malfunction affecting product integrity.

Facility Maintenance & General Duties

Maintain a clean, organized, and audit-ready work environment in accordance with 5S and safety guidelines.

Collect and dispose of trash, broken pallets, and operational debris throughout the shift.

Perform other related warehouse and inventory tasks as assigned by supervisory personnel.

Qualifications and Requirements

Education & Experience

High school diploma or equivalent (GED) required.

0–1 year of experience in a warehouse, distribution, or manufacturing environment (entry-level candidates welcome).

Prior experience with warehouse inventory systems (ERP/WMS) and handheld RF scanning equipment preferred.

Forklift certification or the ability to successfully obtain company certification upon hire.

Skills & Competencies

Basic mathematical proficiency (addition, subtraction, multiplication, division, units of measurement).

Functional literacy in reading and writing English to comprehend SOPs, pick sheets, safety signs, and inventory reports; multilingual skills are an asset.

Basic computer literacy to check system notifications, log requests, and send routine shift emails.

Willingness to learn new warehouse procedures, systems, and equipment.

Demonstrated history of dependable, punctuality-driven attendance.

Ability to work effectively both independently and within a cross-functional team environment.

Equipment Operated

Electric counterbalanced forklifts, reach trucks, and order pickers

Automated and semi-automated stretch pallet wrappers

Manual and electric pallet jacks

Handheld RF barcode scanners and mobile computing terminals

Physical Demands

The physical demands described here represent those required to perform the essential functions of this job successfully:

Lifting & Moving: Frequently lift, carry, push, and pull items weighing up to 55 lbs unassisted.

Movement: Continuous standing, walking, bending, stooping, crouching, balancing, and reaching throughout an 8- to 12-hour shift.

Coordination & Dexterity: Repetitive hand/arm movements, fine motor grasping, climbing on/off forklifts, and driving equipment.

Sensory Requirements: Clear close-up, distance, and peripheral vision; ability to discern depth and identify colors; continuous verbal communication and active hearing.

Work Environment

Facility Type: Active manufacturing, packaging, and warehouse distribution facility.

Atmospheric Conditions: Regular exposure to raw materials and food-grade ingredients in airborne, free-floating powder form, including common food allergens.

Hazards: Work around moving mechanical equipment, industrial machinery, and designated pedestrian/forklift traffic lanes.

Noise Level: Moderate to loud; hearing protection may be required in designated zones.

Personal Protective Equipment (PPE): Required to wear appropriate PPE based on location, which may include safety glasses, high-visibility vests, non-slip footwear, hair/beard nets, gloves, dust masks/respirators, or specialized cGMP facility suits.

Compensation / Pay Rate (Up to): $18.00 - $18.00 Per Hour