(Location : Korea) Service & Reman sales

WinGD Ltd.Busan, BusanOn-siteFull-timeMid level, 2–5 yearsListed 18 hours ago

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About this role

Responsibilities

- Drive sales of components, spare parts, and maintenance services primarily to customers in Korea and, when required, support customers across Asia.

- Handle customer inquiries and manage direct sales orders from quotation through order confirmation.

- Prepare and issue accurate quotations and order confirmations for Service Sales and Re-Manufacturing business.

- Manage the full order execution process, including delivery schedules, shipment follow-up, and customer communication.

- Coordinate Re-Manufacturing projects, including quotation preparation, schedule management, progress monitoring, and timely completion.

- Support broader Service Sales activities and contribute to identifying additional sales opportunities.

- Support Long-Term Service Agreement (LTSA) and Due Diligence (DD) activities in Asia, as required.

- Handle and coordinate customer warranty claims in cooperation with relevant internal departments.

- Ensure timely invoicing and monitor outstanding payments in coordination with Finance and customers.

- Act as the key link between customers and internal stakeholders to ensure efficient communication, service quality, and successful delivery.

- Maintain accurate sales, order, and project records in relevant internal systems.

- Provide regular monthly reports to line management on sales activities, orders, project progress, invoicing, payments, and key issues.

Requirements

- Bachelor's degree in Mechanical Engineering, Marine Engineering or a related field.

- Proven negotiation skills in spare parts, Re-Manufacturing, and Field Service business.

- Good planning and analytical skills with the ability to respond to market trends.

- Sound knowledge of global logistics, import/export processes, and international trade.

- Strong coordination and problem-solving skills to manage internal and external stakeholders effectively.

- Ability to work under pressure and manage multiple priorities efficiently.

- Customer-oriented mindset with excellent relationship management skills.

- Strong presentation, communication, and negotiation skills.

- Good understanding of technical and commercial specifications in English.

- Fluent in both English and Korean (written and spoken); additional language skills are an advantage.

- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Our Offer

- An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry

- A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network

- Award winning and extraordinary products

- Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking

- Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome

- In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.