About this role
About DAMAC Digital
DAMAC Digital is building next-generation AI infrastructure powered by cutting-edge GPU computing platforms. We are seeking a hands-on GPU Data Center Hardware Field Engineer to support our Bangkok data center (BKK-02), ensuring the reliable deployment, operation, and maintenance of high-performance AI infrastructure.
This role is ideal for an experienced data center professional who thrives in mission-critical environments and has deep expertise in server, storage, networking, and GPU hardware operations.
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The Role
As a GPU Data Center Hardware Field Engineer, you will be the on-site technical backbone of our AI infrastructure, responsible for installing, commissioning, maintaining, and troubleshooting NVIDIA GPU servers, storage systems, and high-speed network fabrics.
Working in a rotating shift pattern alongside a second Field Engineer, you will collaborate closely with regional NOC teams, remote solution architects, OEM vendors, and data center operations teams to ensure maximum uptime and operational excellence.
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Key Responsibilities
Hardware Deployment & Installation
- Rack, stack, cable, and deploy NVIDIA DGX, HGX, B200, B300, and GB300 GPU platforms according to engineering specifications.
- Install and integrate enterprise storage platforms including VAST Data, Weka, DDN, and Pure Storage.
- Deploy networking equipment including NVIDIA Spectrum, NVIDIA Quantum InfiniBand, Arista, and Cisco platforms.
- Execute structured cabling for InfiniBand XDR, NDR, HDR, 400G/800G Ethernet, fiber optics, and copper infrastructure.
- Label, document, and photograph all hardware installations to maintain accurate as-built documentation.
Commissioning & Testing
- Perform power-on activities and configure BIOS, BMC, and firmware settings for newly deployed GPU infrastructure.
- Conduct burn-in testing and hardware validation procedures.
- Execute optical loss measurements, cable-map verification, and network link validation testing.
- Support cluster commissioning and acceptance testing activities, including NCCL benchmark validation alongside remote engineering teams.
Maintenance & Break-Fix Support
- Act as the first responder for hardware incidents involving: NVIDIA GPU platforms
- Power supplies (PSUs)
- Cooling fans
- Memory (DIMMs)
- Network interface cards (NICs)
- Optical transceivers
- Coordinate warranty replacements and RMAs with NVIDIA, Supermicro, Dell, HPE, and other equipment manufacturers.
- Execute preventive maintenance schedules and firmware upgrade activities.
- Support liquid-cooling and CDU inspections and coordinate thermal-event responses with facilities teams.
Site Operations & Change Management
- Escort OEM engineers, contractors, and third-party vendors during site activities.
- Execute approved Change Requests in accordance with DAMAC Digital change-management procedures.
- Maintain accurate DCIM records, spare-parts inventories, and consumable stock levels.
- Participate in a 24×7 on-call rotation to support site operations and emergency hardware incidents.
Documentation & Reporting
- Update rack elevations, network diagrams, cable maps, and asset management systems following every infrastructure change.
- Produce detailed shift handover reports and incident summaries.
- Escalate recurring issues, operational risks, and hardware reliability concerns to management.
- Support post-incident reviews and continuous improvement initiatives.
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Required Qualifications
- Based in Thailand with a valid right to work.
- Minimum 4 years of hands-on data center engineering experience supporting servers, storage, and networking infrastructure.
- Proven experience with NVIDIA DGX/HGX platforms or comparable multi-GPU environments from Supermicro, Dell, or HPE.
- Strong expertise in: InfiniBand networking
- High-speed Ethernet fabrics
- Fiber optic infrastructure
- MPO and LC connectivity
- Optical transceiver troubleshooting
- Experience working with: BMC
- iDRAC
- iLO
- IPMI
- Serial console environments
- Firmware lifecycle management
- Solid understanding of Tier III/Tier IV data center operational procedures and safety standards.
- Fluent Thai language skills with professional working proficiency in English.
- Physically capable of lifting and installing equipment up to 25kg and working in data center cold-aisle environments.
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Preferred Qualifications
- NVIDIA Certified Associate – AI Infrastructure & Operations.
- OEM certifications from NVIDIA, Supermicro, Dell, HPE, Arista, or Cisco.
- Experience supporting hyperscale, colocation, or large-scale AI cluster deployments.
- Familiarity with: Direct-to-chip cooling
- Rear-door heat exchangers
- Liquid-cooling environments
- Linux administration and command-line experience.
- Basic scripting knowledge in Python, Bash, or PowerShell.
- Experience within a 24×7 operations environment.
- Familiarity with ServiceNow, Jira, or similar ITSM platforms.
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What Success Looks Like
- Safe and efficient deployment of high-density AI infrastructure.
- Rapid diagnosis and resolution of hardware incidents.
- High infrastructure availability and operational readiness.
- Accurate asset, cabling, and configuration documentation.
- Effective coordination with engineering teams, OEMs, and data center operators.
- Continuous contribution to operational excellence and infrastructure reliability.
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Working Arrangement
- Full-time, on-site position located at BKK-02 Data Center, Bangkok, Thailand.
- Rotating shift schedule with shared on-call responsibilities.
- Occasional regional travel for deployment support, training, and project activities.
Join DAMAC Digital
Be part of a team building the infrastructure that powers the next generation of artificial intelligence. If you are passionate about high-performance computing, cutting-edge GPU technology, and mission-critical data center operations, we invite you to apply.