Team Lead, Real Estate Management

The Team

We are seeking a Team Lead, Real Estate Management to join American Tower’s Property Management organization’s Real Estate Management team. The team focuses on improving the quality, accuracy, and consistency of landlord processes, inquiries, and documentation across the regional real estate portfolio.

Day to day you will oversee property management activities across a defined portfolio, support process documentation, monitor performance, resolve escalated landlord and operational matters, and partner with cross-functional teams to support operational execution. As a Team Lead, you will coordinate complex ownership-centric matters, support standardization and sustained operational discipline, and help protect and maximize the value of the company’s real estate assets.

What You Need to Succeed

- Bachelor’s degree required; concentration in Business, Finance, Operations, and/or a related field preferred.
- A minimum of 7 years of property management operations, payment processing, finance operations, and/or shared services within telecom, REIT, infrastructure, or related industries experience required.
- Strong understanding of property management, real estate operations, landlord relations, lease administration, transaction processing, operational controls, or related business functions.
- Working knowledge of enterprise resource planning or finance systems and comfort with case-management or workflow tools; Salesforce experience strongly preferred.
- Demonstrated success in process documentation, operational improvements, and adoption of standardized practices.
- Strong analytical and problem-solving skills; ability to identify trends, operational risks, and data issues.
- Approximately 15% travel may be required in support of the position’s responsibilities.
- Fluency in English required; multilingual capabilities preferred.
- Strong organization, planning, and project management skills; ability to prioritize tasks for self and team to meet requirements and deadlines.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong leadership skills; ability to drive and motivate team to achieve results.