About this role
• Develop and customize Dynamics 365 CRM / Dataverse tables, forms, views, dashboards, business rules and business process
flows.
• Build and maintain C# plugins, JavaScript customizations, Power Automate flows and CRM-side business logic.
• Implement sales workflows for leads, opportunities, bookings, units, availability and pricing.
• Enhance leasing contracts, renewals, transfers, amendments, cancellations and related approvals.
• Develop collection processes covering payment plans, installments, cheques, rescheduling and payment status.
• Support property management and handover workflows, including requests, notices and unit records.
• Design and maintain secure REST APIs for mobile applications, Broker Portal, Customer Portal and other platforms.
• Integrate CRM with Business Central, including customer, contract, invoice and payment data synchronization.
• Implement authentication, authorization, field mapping, validation, monitoring, retries and integration error handling.
• Test, debug and resolve CRM issues, performance problems and production incidents.
• Prepare technical documentation, API specifications, deployment notes and test evidence.
• Execute assigned Phase 2 enhancements and provide progress updates
### Requirements
• Bachelor's degree in Computer Science, Information Technology or related discipline (or equivalent practical experience).
• Approximately 3-6 years of hands-on Dynamics 365 CRM / Dataverse development experience.
• Strong C#, .NET / ASP.NET Core Web API, JavaScript, plugins, Power Automate and Dataverse Web API skills.
• Practical REST API, JSON, webhooks, OAuth 2.0 / Microsoft Entra ID and integration troubleshooting experience.
• Experience integrating CRM with Business Central and third-party portals or mobile applications preferred.
• Ability to work independently on development, testing, deployment and technical documentation.