Senior Manager - Audit Practices & Product Change Enablement

Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services, and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role

We are looking for a passionate, talented, and adaptable product manager to improve existing audit practices and product management processes and help lead the Internal Audit Group (IAG) through a significant people, process, and technology change period.

In this role, Senior M anager, Audit Practices & Product Change Enablement , you will support the vision, strategy, and roadmap for transitioning IAG and non-IAG stakeholders to a new audit management system, Optro (previously branded as AuditBoard ), iterate on a recently implemented capacity/resource management tool, Tempus, and transforming IAG’s methodology and procedures into a digital product in a manner that maximizes desired outcomes and ensures successful user adoption.

You will join a high-performing and nimble team of audit practices and product managers to partner with Technology, Auditors, IAG Professional Practices, Product, and IAG Data Analytics & Innovation teams to enable this vision to directly contribute to the achievement of our strategic objectives

Minimum Qualifications:

- 5+ years of experience in product development, product management, change management, program/project management, or related disciplines for Manager position.

- Bachelor's degree in business, Product Management, Technology, or related field, or equivalent professional experience.

- Demonstrated experience coordinating complex product launches, feature releases, or capability implementations.

- Experience developing change management plans, readiness assessments, executive reporting, and release communications.

- Excellent communication, organization, and collaboration skills.

- Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives.

- Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.

- Proficient in Microsoft Office suite.

Preferred Qualifications:

- Experience with implementing, administering, or robust use of audit management (i.e., AuditBoard / Optro ) software.

- PM/PO, Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA, SAFe or equivalent).

- 3+ years of experience in a third-line audit function, second-line function, auditing SOX controls, risk management, or system implementation role.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.