About this role
JOB PURPOSE
The AGM - Design plays a pivotal role in shaping the visual and functional excellence of airport interiors, ensuring alignment with global standards. This role is responsible for conceptualizing, strategizing, and overseeing the execution of high-quality finishes that enhance the terminal’s ambience and passenger experience. By integrating innovation, compliance, and cost-effective design solutions, the role ensures seamless project execution while maintaining aesthetic and functional integrity, to uphold excellence in airport design and infrastructure.
ORGANISATION CHART
AGM â Design --> Chief Executive Officer - DIAL --> Head â Finishes
KEY ACCOUNTABILITIES
Responsibilities
Key Performance Indicators (KPIs)
Design Strategy & Concept Development
- Develop and monitor the implementation of architectural and interior design concepts aligned with world-class airport standards & industry norms.
- Strategize the inclusion of new elements like artwork, upgraded materials, and functional improvements.
- Ensure conceptualization aligns with site feasibility, utilizing industry-standard software (AutoCAD 2D/3D, SketchUp, Photoshop, BIM, Lumion, Revit).
- Establish design iteration timelines and approval cycles to streamline design processes.
- Review and refine spatial layouts to optimize functionality, passenger flow, and commercial viability while maintaining design integrity and aesthetic coherence.
- Review and approve detailed joinery, millwork, ceiling designs and other architectural designs to maintain consistency in finishes.
- Design Approval Turnaround Time
- Design Feasibility Success Rate
AOP, Budget & Financial Management
- Give inputs for the AOP Preparation for the department.
- Prepare comprehensive Bills of Quantities (BOQs), estimates, and specifications for procurement and execution.
- Assess cost variations, rate analyses, and budgeting for new materials and finishes, as per the requirement.
- Achievement of the targets defined in AOP
- Deviation from department budget â Budgeted vs. Actuals
Planning & Execution of Finishes
- Oversee the transition from conceptual design to approved execution plans, ensuring compliance with site constraints.
- Guide the creation of detailed mock-ups for approved concepts to facilitate visualization and refinement.
- Manage SAP documentation for work awards, including Non-Financial Approvals (NFAs) and other necessary approvals.
- Design to Execution Plan Timeline Adherence
- Mock-up Success Rate
Compliance & Quality Assurance
- Conduct design reviews for any new unit additions, ensuring alignment with established aesthetics and functional standards.
- Monitor execution activities to prevent deviations from design standards, ensuring uniformity and quality.
- Number of Designs Reviewed Vs. Finalized
- Quality Compliance in Design
Performance Metrics & Innovation
- Set benchmarks for approval timelines, concept iterations, and specification finalization.
- Monitor competitor initiatives and industry trends to introduce innovative design strategies.
- Continuously refine and adapt execution strategies based on project complexity and airport functional requirements.
- Innovation Adoption Rate
- Passenger Feedback
KEY ACCOUNTABILITIES - Additional Details
Responsibilities
Key Performance Indicators (KPIs)
Team Development & Management
- Conduct periodic evaluations, identify training needs, facilitate skill development programs, and enhance team competencies.
- Address team concerns, provide guidance, and create opportunities for professional growth.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Attrition rates
- Employee Engagement scores
EXTERNAL INTERACTIONS
- Airport stakeholders, hospitality operators, commercial tenants, and branding consultants.
INTERNAL INTERACTIONS
- Detailed discussion with concerned interdepartmental teams for design requirements to analyze the dependability.
- Regular interaction with other disciplines for getting necessary support/ input in terms of required building services
FINANCIAL DIMENSIONS
- Capex
- Opex
OTHER DIMENSIONS
- Manage and mentor a design team of at least 1 GM, 2 AGMs, 2 Managers, 3 architects or designers, overseeing daily workflows, quality, and coordination.
EDUCATION QUALIFICATIONS
- B. Arch (Required)
- M. Arch (Preferred)
RELEVANT EXPERIENCE
- 10+ Years of total experience
- At least 7-8 Years of experience of Interior design & Finishes
COMPETENCIES
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus
- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Finishing Works (Proficient)
- Furniture, Fixtures and Equipment Integration (Proficient)
- Retail Design and Fit Out (Proficient)
- Materials and Finishes Selection Knowledge (Proficient)
- Exterior Envelope and Façade Works (Proficient)
- Universal Design and Accessibility Standards (Proficient)
- Value Engineering (Proficient)
- Lighting and Acoustics in Passenger Terminals (Proficient)
- Egress Planning (Proficient)
- Interior Landscaping and Art Integration (Proficient)
- Quality Control (Proficient)
- Architecture and Visualization Software Proficiency (Proficient)
- Ergonomic Design Knowledge (Proficient)
- Aesthetic Ideation and Branding (Proficient)