About this role
What you’ll do:
- Process daily payment transactions (funds in and out), making sure they are accurate and on time
- Investigate and resolve payment exceptions, failed transactions and client payment queries
- Communicate with payment service providers and banks to resolve issues and keep operations running smoothly
- Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks
- Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity
- Support new entity launches and new payment activities, including crypto
- Take on additional responsibilities as business needs evolve
What you’ll bring:
- Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage
- A solid understanding of international payments
- Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment
- Business-level English (B2 or above)
- Willingness to work a flexible shift schedule
- A collaborative, team-first attitude
Nice to have:
- Knowledge of AML and financial crime red flags
- Exposure to crypto payments or digital assets
- Experience with back-office or payment platforms
What you will get in return:
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
- Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.