Global Business Support

HaleonKuala Lumpur, Kuala LumpurOn-siteFull-timeSenior, 5–8 yearsListed 13 hours ago

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About this role

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Global Business Support will be responsible for:

To provide day-to-day administrative, coordination and reporting to the Global CMO Head, ensuring meetings, documentation, trackers, Purchase Orders, invoices, reports and follow-up activities are completed accurately and on time.

The role supports the team in maintaining efficient business operations and effective coordination with internal stakeholders and external manufacturing partners.

A Day in the Life:

General Administrative Support :

·         Provide day-to-day administrative support to the Global CMO Head and CMO team.

·         Coordinate meetings, calendars, appointments and meeting logistics.

·         Prepare meeting agendas, presentation materials and supporting documents.

·         Record meeting minutes for key Global CMO meetings and follow up on agreed actions and deadlines.

·         Maintain and organize Global CMO team folders, records, trackers and key documentation, ensuring information is accurate and easily accessible.

·         Manage expense claims and related administrative processes for the Global CMO Head.

·         Support the coordination of workshops, supplier meetings, site visits and team events, including logistics and supporting materials.

·         Coordinate with cross-functional teams and contractors on system access, documentation and other administrative requirements.

·         Support new joiner or contractor onboarding and offboarding administration, including system access and required documentation.

Vendor Management :

·       Manage the end-to-end Purchase Order (PO) process, including PO creation, monitoring, and issue resolution.

·       Coordinate with internal stakeholders to resolve PO-related discrepancies and operational issues.

·       Support urgent payment requests and facilitate timely resolution of payment-related concerns.

·       Coordinate vendor onboarding activities, including vendor creation and maintenance of vendor master data.

·       Process and manage updates to vendor information, ensuring accuracy and compliance with company requirements.

Purchase Order, Invoice & Payment :

·      Support the preparation and processing of POs to CMs.

·       Track PO approvals and deliverables to ensure prompt execution and fulfilment.

·       Track PO status, invoices and payments. Follow up on outstanding items.

·       Coordinate with Finance, Procurement and suppliers to resolve documentation or payment issues.

·       Maintain accurate records of project expenditure and related documents.

Reporting & Data Management :

·       Support the preparation of routine monthly reports, dashboards and management updates for the Global CMO team.

·       Ensure reports and trackers are complete, accurate, up to date and submitted within agreed timelines.

·       Maintain appropriate filing and version control of reports and supporting documentation.

Meeting & Event Coordination :

·       Arrange internal and external meetings, workshops and supplier meetings.

·       Coordinate invitations, meeting rooms, agendas and materials.

·       Support travel, site visits and other logistical arrangements where required.

·       Follow up with attendees on actions and outstanding information.

Team Coordination :

·       Act as an administrative coordination point between the Global/CMO team and functions such as Procurement, Finance, Supply Chain, Quality and Technical.

·       Plan and coordinate team events and activities.

·       Follow up with stakeholders and suppliers for information required by the team.

·       Maintain action lists and provide reminders on approaching deadlines.

·       Assist with onboarding and administrative arrangements for new team members where required.

System & Process Support :

·       Support data entry and administration in relevant company systems.

·       Maintain SharePoint/Teams folders and ensure records are properly organized.

·       Support preparation of templates, forms and standard trackers.

·       Identify simple opportunities to improve or automate repetitive administrative processes.

Cross-Functional Collaboration :

·         Work closely with Procurement, Finance, Supply Chain and external manufacturing partners to ensure smooth operational execution.

·         Support continuous process improvements and compliance with company policies and procedures.

Knowledge and Expertise That Matter Most for This Role:

- Proficient in Microsoft Excel, PowerPoint, Word, Outlook and Teams.
- Strong communication, interpersonal, and project management skills.

Job Posting End Date

2026-11-11

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.