Document Support Specialist

Job Title: Documentation Support Specialist Job Description
The Documentation Support Specialist audits automotive dealership deal files to ensure all required documentation is complete, accurate, and compliant with internal guidelines and state regulations. This position plays a critical role in enabling efficient processing of vehicle tag and title registrations. It is an excellent entry-level opportunity for individuals who want to build a career in the automotive, administrative, or compliance fields, and offers training for motivated, detail-oriented candidates who are eager to learn.
Responsibilities
- Review and audit automotive dealership deal documents to verify completeness, accuracy, and compliance with internal and state requirements.
- Ensure all required paperwork is collected, properly organized, and ready for title and tag processing.
- Compare system records against physical or digital documentation to confirm consistency and accuracy.
- Identify missing, incorrect, or inconsistent documents and follow up with dealerships or internal teams to resolve discrepancies.
- Maintain accurate, up-to-date records within internal systems and document control tools.
- Track outstanding documentation and follow up proactively to ensure timely completion and processing.
- Communicate professionally with internal teams and external partners to address documentation issues and clarify requirements.
- Support the timely processing of vehicle titles and registrations by ensuring all documentation is in order.
- Perform general clerical and administrative tasks such as filing, data entry, and document organization to support overall workflow.
- Contribute to a compliance-focused environment by adhering to established procedures and raising questions when documentation appears incomplete or unclear.
Essential Skills
- Strong attention to detail and a high level of accuracy when reviewing and auditing documentation.
- Good organizational and time management skills to handle multiple files and deadlines.
- Basic computer proficiency, including experience with Microsoft Office applications such as Excel and Word.
- Clear and professional communication skills, both verbal and written, for interacting with internal teams and external partners.
- Ability to learn quickly and retain new information related to documentation standards, systems, and processes.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Problem-solving mindset with a willingness to ask questions and seek clarification when documentation is incomplete or unclear.
Additional Skills & Qualifications
- Prior experience in administrative support, clerical work, or customer service is a plus but not required.
- Experience with filing, document control, and general clerical tasks is beneficial.
- Familiarity with data entry practices and basic computer skills supports success in this role.
- Exposure to compliance, auditing, or administrative assistance environments is an advantage.
- Customer service experience that includes professional communication and follow-up is helpful.
Work Environment
This role is based onsite in an office environment and involves working closely with a small team of approximately four colleagues. The work is primarily computer-based, using internal systems and Microsoft Office tools to review, track, and organize documentation. The environment is fast-paced and deadline-driven, with a focus on accuracy, compliance, and collaboration. Standard office attire is appropriate, and the setting supports training and ongoing learning for entry-level professionals.
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $18.00 - $19.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Application Deadline
This position is anticipated to close on Nov 18, 2026.
Workplace Type
This is a fully onsite position in Memphis,TN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.