AI Migration Lead

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AI Migration Lead

Principal responsibilities

- Own the R&C AI portfolio strategy and prioritisation, working closely with the R&C CAIO to translate top-down strategy and target outcomes into an executable, portfolio-level roadmap.

- Aggregate value and delivery progress from across Value Streams to portfolio level, and instrument the relevant benefit metrics (efficiency & capacity, adoption & maturity) feeding the R&C CAIO's overall benefit-tracking framework.

- Own the prioritisation and escalation mechanism across Value Streams: chair a regular portfolio prioritisation forum with Value Stream Product Owners and Value Stream AI Leads, and escalate unresolved conflicts to the R&C CAIO.

- Lead the AI Migration team: a central, flexible technical pool deployed into Value Streams on a solid-line basis to this role, with a dotted-line working relationship into the Value Stream while deployed.

- Ensure the AI Migration team operates as the bridge between business SMEs and agentic architecture translating and migrating manual or semi-manual tasks into governed, agentic and automated workflows.

- Partner with Group Technology and the Group AI Platform function, including the Architecture Lead capability, to ensure portfolio delivery aligns to Group tooling, platform and architecture standards.

- Partner with the Re-engineering team and the Knowledge Management Enablement Lead as shared capabilities supporting the migration agenda.

- Enable, R&C Value Streams Product Owners and Leads to deliver against set targets.

Requirements

- Technical leadership: Background in analytics, data, engineering, AI or a closely related technical discipline, with credibility to lead multidisciplinary technical delivery teams. Able to challenge technical approaches, delivery plans, dependencies and trade-offs with credibility.

- AI-enabled process transformation: Demonstrable experience re-engineering complex business processes and translating them into automation or AI-enabled solutions, ideally within Risk, Compliance, Financial Crime or Controls.

- Scaled technical delivery: Proven experience leading multiple technical pods across concurrent delivery streams, bringing together engineering, product, data/AI and business SMEs to deliver complex outcomes.

- Portfolio ownership and prioritisation: Experience owning and prioritising a portfolio of AI, automation or technology opportunities, making decisions across competing demands based on value, feasibility, risk, dependencies and delivery capacity.

- Agentic AI delivery: Strong practical understanding of agentic AI delivery models, with experience translating business problems into AI use cases and working with engineering teams to move solutions from concept into delivery and adoption.

- Forward-deployed engineering: Experience of, or strong exposure to, forward-deployed engineering approaches, where technical teams work directly with business SMEs to understand complex workflows and rapidly translate problems into deployable solutions.

- Risk & Compliance: Strong experience operating with senior stakeholders in Risk & Compliance or a comparable regulated financial services environment, with an understanding of the governance, risk and control considerations surrounding AI delivery.

- Strategy through execution: Demonstrable ability to operate at both portfolio and technical delivery level, translating AI strategy into a prioritised delivery agenda while remaining sufficiently close to execution to challenge, unblock and accelerate delivery

Candidate with less relevant experience or skills may be offered a lower Global Carrer Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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