About this role
Vice President, Quality Assurance and Quality Control
Position Summary
The Vice President, Quality Assurance and Quality Control (QA/QC), provides strategic leadership and is responsible for the Internal Audit Group’s Quality Assurance and Improvement Program (QAIP) and Issue Validation Quality Control framework. The role leads a team of experienced audit professionals and provides reasonable assurance of adherence to IAG’s Charter, Policies & Procedures (P&P), Institute of Internal Auditors (IIA) Standards, and applicable regulatory expectations. Through thematic reviews and continuous improvement, the role advances IAG’s aspiration to be an innovative, impactful, and influential world-class audit function.
Required Qualifications
- 15+ years of progressive internal audit, quality assurance, issue validation, issue management, risk management, or related experience; financial services/banking and large-bank internal audit experience strongly preferred.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience; advanced degree preferred.
- Professional certification in Internal Audit, Accounting, Risk, or Assurance (CIA, CPA, CISA, CRCM, or equivalent).
- Extensive understanding of internal audit practices, IIA Standards, regulatory expectations, and audit/validation governance.
- Experience designing or overseeing risk-based QA/QC frameworks, assessing remediation effectiveness, evidence, and issue closure judgments.
- Ability to analyze themes and root causes and translate findings into scalable, sustainable improvements.
- Experience engaging regulators and communicating complex matters to senior executives, boards, and governance committees.
- Strong communication, influencing, strategic judgment, analytical, project management, and organizational leadership skills.
- Proven record of developing high-performing teams, leading change, and fostering independent challenge.
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions