Customer Service and Cashier

Tisun BeautyCharlotte, North CarolinaOn-sitePart-timeMid level, 2–5 yearsListed 6 hours ago

Apply now

About this role

About Tisun Beauty

Tisun Beauty is an established beauty supply retailer with 30 years in business and four store locations. We help customers express their personal style through hair, beauty products, cosmetics, and accessories.

The opportunity

Create a friendly first and last impression for Tisun Beauty customers. You will provide accurate checkout service and help customers with questions, purchases, and returns. Accuracy matters as much as speed. You will keep checkout moving while ensuring customers understand their purchases, payments, and return options. When an issue requires approval, you will involve the appropriate supervisor and communicate the next step clearly.

What you will do

- Greet customers and accurately scan, total, and process purchases.

- Handle cash and electronic payments using established register procedures.

- Explain promotions and return policies; obtain approval for exceptions.

- Process authorized returns, bag purchases, and maintain an orderly checkout area.

- Protect customer information, report discrepancies, and refer concerns to a supervisor.

- Verify item prices and obtain assistance for missing barcodes, price differences, or restricted transactions.

- Count assigned register funds and complete required reconciliation steps as authorized.

- Keep receipts and transaction records organized and follow procedures for voids and refunds.

- Assist customers with basic store information and connect them with the right department.

What you bring

- High school diploma or equivalent.

- Basic math, attention to detail, and comfort learning retail technology.

- Professional communication and reliable attendance; one year of customer service experience preferred.

- Ability to maintain accuracy while handling a busy checkout line and customer questions.

- Sound judgment when handling payments, customer information, and requests requiring approval.

How to apply

Apply with your experience and availability. Cash handling experience is helpful.

Tisun Beauty is an equal opportunity employer. We consider qualified applicants without regard to legally protected characteristics and provide reasonable accommodation in the application process and workplace.