Sales Support - Golf

Ten years ago, UNRL was just another
clothing company founded in a basement with $300 of start-up capital.

Today, we’re an eight-figure brand on track to
becoming a leader in the athleisure clothing industry.

How did we get here?

We hire great people that fit
our culture and have an old-school work ethic.

We make great products and
provide our customers with an unreal experience.

We create great processes that
enable us to set goals and track our success.

The UNRL team consists of a small, tight-knit
group of hardworking people with an entrepreneurial mindset. We’re building a
brand that will stand the test of time and continue to make a positive impact
in our communities.

What are you leaving behind?

Position Overview:

We are searching for a Sales Support professional to join our team, specializing in providing exceptional assistance to our Golf Sales channel and the clubs, partnerships, and organizations we serve. This individual will be responsible for day-to-day golf sales operations, including supporting Golf Sales reps, processing customer orders, fielding customer inquiries, and ensuring seamless communication between Sales, Fulfillment, and key accounts. We are looking for someone who is highly organized with a sense of urgency to serve and support our Golf channel partners. Attention to detail (pricing, ordering, delivery dates, customer-specific requirements) and a keen eye for accuracy are critical for this role, particularly when managing national accounts and seasonal order flows. Strong verbal and written skills are necessary to be successful, along with an ability to shift priorities quickly and work efficiently in a fast-paced, deadline-driven environment.

Responsibilities:

- Serve as the primary day-to-day sales support for Golf accounts, managing all inbound and outbound communication, including quotes, order support, product questions, issue resolution, and follow-up.
- Assist Golf Sales Team with administrative tasks such as data entry, quote and order entry, filing, and maintaining accurate account records.
- Manage the customer order lifecycle from quote to delivery, including order minimums, product availability, delivery timelines, and order updates, working closely with Operations and Production to deliver accurate, on-time, complete orders.
- Develop strong product knowledge across the UNRL line, including fabrics, fits, sizing, performance features, and product applications, to guide golf customers toward the right solutions.
- Support Golf Sales with account preparation, seasonal selling initiatives, product launches, and key Green Grass buying cycles.
- Assist with UNRL customer experiences, including PGA Show, golf events, and other sales or brand experiences.
- Analyze customer data to identify critical account information, including buying patterns, order status, accounts receivable, product performance, opportunities, and areas for account growth.
- Stay current on golf trends to better support customers and contribute to sales efforts.
- Act as the internal advocate for customers, providing clear and actionable Voice of Customer feedback to Sales, Marketing, Product, and Operations teams.
- Proactively nurture customer relationships to ensure strong partnerships, consistent engagement, and long-term account health.
- Support the development of sales presentations, proposals, catalogs, seasonal selling materials, and promotional materials.

### Requirements
Basic Requirements:

- Bachelor's degree in Business, Marketing, Communications or relevant field (or equivalent sales support experience)
- 1+ years of experience in sales support , account management or customer service
- Knowledge of an experience in the golf industry, preferably with exposure to Green Grass, golf retail, golf shops, golf events, or golf apparel
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace
- Strong written and verbal communication skills with a professional and customer-first demeanor
- Exceptional attention to detail and accuracy, particularly with pricing, SKUs, order entry, and delivery timelines
- Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong problem-solving skills and a proactive, solutions-oriented mindset
- Ability to work cross-functionally with Sales , Fulfillment, Marketing, and Operations teams
- Comfortable working independently while contributing to a collaborative team environment
  
Preferred Qualifications:

- Experience in the apparel, footwear, or consumer goods industry
- Familiarity with retail/wholesale order cycles, EDI, and B2B customer portals
- Experience in support ing field sales reps or multi-door retail accounts
- Basic understanding of inventory management and allocation processes

### Benefits
• Health & Dental Insurance (Immediate Eligibility)
• Dental Insurance (Immediate Eligibility)
• 401(k) Retirement plan with 4% employer match (Eligibility begins after 1 year of employment)
• Annual 401(k) Profit Share Bonus (Eligibility begins after 1 year of employment)
• UNRL annual contribution to HSA
• Discount on UNRL Product
• Paid time off (PTO) + 7 paid holidays