Office Manager - Naval Reactors External Affairs Division- Washington, DC

Position Description & Qualifications

The Naval Reactors External Affairs Division is seeking an organized, proactive, and mission-oriented Office Manager to support the Division Director and a team of approximately 15 professionals.

Must possess an active U.S. Department of War (DoW) Top Secret security clearance or Department of Energy Q security clearance.

This is a full-time on-site position.

The Office Manager will coordinate daily administrative operations, manage the Director’s schedule, maintain official records, support personnel and timekeeping processes, and help ensure the office operates efficiently. The ideal candidate brings a positive attitude, strong attention to detail, sound judgment, and a willingness to identify and implement better ways of working.

Training will be provided for office-specific systems and processes.

In this role, you will:

- Manage the Division Director’s calendar, appointments, meetings, and schedule.
- Coordinate official travel arrangements and process travel claims.
- Prepare, issue, mail, and file official correspondence.
- Process and maintain timekeeping information.
- Organize and manage official records in accordance with applicable requirements.
- Maintain personnel files and track human resources actions.
- Keep office supplies stocked and coordinate with facilities and information technology personnel to maintain physical and digital office systems.
- Answer and route telephone calls, helping senior staff communicate effectively with the office.
- Identify and implement process improvements that enhance office efficiency and effectiveness.
- Prepare reports related to the Division’s performance and commitments, as requested.
- Perform other duties as assigned.

To be successful in this role, you will have:

- Must possess an active DoW Top Secret security clearance or Department of Energy Q security clearance.
- High School diploma with minimum 5 years of experience with at least one year of experience in a secretarial, administrative professional, office support, or comparable professional role.

- Strong organizational and time-management skills.
- Ability to manage multiple priorities with accuracy and attention to detail.
- Effective written and verbal communication skills.
- Ability to handle sensitive information with professionalism and discretion.

Desired Attributes:

- Positive, professional, and service-oriented attitude.
- High energy and initiative.
- Commitment to supporting the mission.
- Collaborative approach and willingness to assist others.
- Interest in innovation and continuous process improvement.
- Dependability, adaptability, and sound judgment.
- Prior NAVSEA, Naval Reactors, or U.S. Naval Submarine service experience is a plus.
- Experience with the Defense Travel System (DTS).
- Experience with the Defense Information System for Security (DISS) and managing Visit Access Requests (VARs).
- Bachelor’s degree is preferred.

If you feel your skillset is a match to the requirements, then you should be ready to take the next step of your career path, apply today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected] .