About this role
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
We are seeking a highly skilled program manager to join our Private Brands team in Taiwan. In this role, you will be working closely with business managers, instock, forecasting, pricing, promotions, compliance, IT and finance teams to set up the processes, systems and ways of working targeted at driving growth, efficiency and profitability. A successful candidate will work with subject matter and functional experts to execute best practises, enhance existing systems, develop and execute new processes, and also create roadmap for new initiatives which drive business performance and effectiveness. While the primary focus of this role is project/program management, the successful candidate should be comfortable supporting various operational activities across functions until processes are fully established and scalable.We're seeking someone hands-on with a structured mindset, experience in implementing systems development and change, solid analytical skills, highly effective written and verbal communication, and strong project management abilities.
What You Will Do
- Analyze current system and process and define future business needs
- Build program roadmaps, and phased goals for execution
- Partner with Leaders, and business managers on development, user testing and implementation
- Create workflows, training, milestone management, exception reporting, dashboards and performance reports
- Present insights and recommendations to leadership
- Monitor progress, manage risks, and align stakeholders
Basic Qualifications
- 8+ years of E‑commerce experience in program management, system development, or business project management roles
- Strong Excel and analytical skills
- Data‑driven mindset with solid business logic
- Fluent in English and Mandarin
- Strong cross‑functional communication skills
- Experience influencing stakeholders without direct authority
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
https://www.coupang.jobs/privacy-policy/