About this role
Job Requirements
Work closely with multiple delivery stakeholders to understand their needs. Plan, create and manage the overall Quality Assurance Plan
Participate in certification audits
Prepare and present reports and metrics to Senior Management
Collect & collate Quality metrics, Perform data analysis and identify problem areas. Support teams in performing root cause analysis
Identify quality assurance process bottleneck and suggest actions for improvement
Oversee continuous improvement projects
Updating the QA manager on the status of the process compliance, process gaps, etc
Conduct Process trainings for project teams and support groups
Escalate the project issues to the delivery management meeting so as to resolve them
Work Experience
Awareness on Quality Management standards ISO 9001: 2015 , ISO 27001 & CMMI
Familiarity with Quality Management System, its structure, intent and maintenance
Knowledge on project lifecycle management, project tracking and control
Good knowledge in Continuous improvement methodologies like Six Sigma, Lean and Kaizen
Knowledge on SDLC & Agile project Management
Excellent people management and leadership skills
Ability to work in a highly geographically dispersed organization