Game Experience Coordinator

Job Profile:
Athletics Operations Specialist 3

Job Family:
Athletics Operations

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
BACHELOR'S degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Every game and every moment is an expression of Arizona State University and Sun Devil Athletics. We are connecting communities and fans through a shared community of sport. We are Sun Devils supporting Sun Devils, and we are looking for team members who understand that sports are more than a game.

As part of Sun Devil Athletics’ Game Experience team, the Game Experience Coordinator is responsible for crafting unforgettable game day environments for our men’s basketball and baseball teams. These environments keep fans on their feet, attract new audiences, and create memories that last long after the final play. This role blends creative vision with operational precision, overseeing every entertainment element of a home game from start to finish.

From pre-game hype to the final whistle, you’ll drive fan engagement by developing innovative promotions, overseeing in-game presentation elements, collaborating with entertainment talent, and ensuring every aspect of the game experience is seamless, exciting, and on-brand.

This role would also be expected to assist with other game day operations, Sun Devil Athletics events and creative development across other sports as assigned and needed. This person will be expected to work collaboratively with our Creative team, Athletics Operations and Facilities, Corporate Sponsorships, the Sun Devil Marching Band, the Spirit Squad and other SDA departments as needed. The ideal candidate is collaborative, creative, detail-oriented and results-driven. They will report to the Assistant Director of Game Experience and Marketing.

The position adheres to NCAA and Big 12 rules and regulations, as well as policies and procedures of the department, the university, and the Arizona Board of Regents.

Position Salary Range:

- $53,000

Essential Duties:

Game Day Entertainment & Presentation

- Develop, plan, and execute the full game experience, including pre-game activations, in-game entertainment, and post-game events
- Collaborates with the Corporate Partnerships, Ticket Operations, Digital Media, and Media Relations to ensure all contractual responsibilities are fulfilled on game day and to ensure smooth execution of all events.
- Oversee all in-arena content such as video board features, crowd prompts, music, and lighting to maintain an energetic and cohesive atmosphere.
- Direct live game scripts and cue sheets to ensure smooth transitions between play, entertainment, and promotions.
- Oversee and coordinate with talent (PA announcers, DJs, mascots, dance teams, performers) to deliver an engaging and polished show.
- Manage, execute and operate, as needed, pyrotechnic devices such as fireworks, flameboxes, smoke machines and cold sparklers.

Fan Engagement & Promotions

- Create innovative in-game promotions and theme nights that resonate with core fans and attract new audiences.
- Collaborate with marketing to integrate promotions into broader ticketing and community outreach campaigns.
- Monitor fan feedback and engagement metrics to refine experiences and maximize attendance impact.
- Work against a set budget.

Operational Management

- Lead and oversee game day staff, including promo teams and interns.
- Oversee logistics for all game presentation elements, including equipment, staging, and promotional inventory.
- Ensure compliance with league guidelines, sponsorship requirements, and brand standards.
- Lead media day planning for assigned sports, ensuring that all marketing, social media and game presentation-related content is captured.
- Adheres to NCAA and Big 12 rules and regulations, as well as the policies and procedures of the department, the university, and the Arizona Board of Regents.

Desired Qualifications:

- Experience working in sports: Collegiate, minor or professional environment
- Experience with decision-making and conflict resolution
- Experience working in stressful situations
- Experience in working collaboratively across a matrixed organization
- Strong verbal, written and interpersonal skills.
- Knowledge of intercollegiate athletics rules and regulations and University policies and procedures.
- Knowledge of NCAA and Big 12 Conference rules and regulations.
- Knowledge of the principles and practices pertaining to the assigned area.
- Evidence of problem-solving and decision-making skills.
- Ability to plan, analyze and coordinate activities and establish priorities.
- Knowledge of budget preparation and planning
- Establishing and maintaining effective working relationships.
- Evidence of excellent verbal and written communication.
- Ability to lead by example in communicating, participating and encouraging support of the institution’s sustainability programs

Working Environment:

- Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%)
- Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%)
- Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
- Ability to clearly communicate verbally, read, write, see and hear to perform essential functions

Department Statement:

The Sun Devil Athletics (SDA) programs are elite, high profile Division I programs. By definition, Division I programs are the "best of the best" and the ladder by which athletes ascend to the world of professional sports and international competitions, such as the Olympics and World Cup. Moreover, Arizona State University and SDA compete in the Big 12 conference.

The vision of SDA is to be a comprehensive perennial top ten NCAA Division I athletics program that empowers Sun Devils to maximize human potential and make a positive impact on our university, community and the world.

The mission of SDA is to provide opportunities for student-athletes to achieve at the highest levels of both academic and athletic excellence, thereby providing them with opportunities for personal growth, offering a unifying force to the campus community, and creating a source of pride among and support from the external constituencies of the university. SDA promotes identity and expression to build a strong Sun Devil Community reflective of ASU’s charter.

Driving Requirement:
This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

- Cover letter
- Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.