Administrative Support Specialist

Administrative Support Specialist

About the Role

We're seeking a detail-oriented Administrative Support Specialist to support employee benefit programs, including HSAs, FSAs, and reimbursement accounts . This role combines administrative support, claims processing, data entry, and customer service to ensure accurate account management and an exceptional member experience. It's an excellent opportunity for someone looking to grow within a stable, employee-owned organization.

Key Responsibilities

- Process HSA, FSA, and reimbursement claims accurately and efficiently.
- Review and track claims, reimbursements, and account transactions.
- Respond to member inquiries regarding account balances, claims status, and benefit plans.
- Assist users with online account access and troubleshooting.
- Perform data entry and maintain accurate records and documentation.
- Handle incoming/outgoing mail and general office administration.
- Maintain confidentiality and compliance with privacy regulations.
- Support special projects and process improvement initiatives.

Qualifications

- 2+ years of administrative, office support, or customer service experience.
- Proficiency with Microsoft Office, especially Excel, Word, and Outlook.
- Strong organizational skills and attention to detail.
- Accurate data entry experience.
- Excellent written and verbal communication skills.
- Experience with employee benefits, HSAs, FSAs, claims processing, or HR-related functions is preferred.

Why Apply?

- Growth opportunities within a rapidly expanding organization.
- Employee Stock Ownership Plan (ESOP).
- Collaborative, team-oriented work environment.
- Opportunity to develop experience in benefits administration and HR operations.

Work Environment

Fully onsite, Monday-Friday, standard business hours. Professional office environment supporting benefits administration, customer service, and administrative operations.
Job Type & Location
This is a Contract to Hire position based out of Glens Falls, NY.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Glens Falls,NY.
Application Deadline
This position is anticipated to close on Oct 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.