About this role
What You'll Do
- Design, implement, and continuously improve enterprise network services across on-premises, cloud, and hybrid environments
- Deploy and configure network infrastructure including LAN, WAN, SD-WAN, Wi-Fi, and remote access and branch connectivity solutions
- Implement and maintain network security controls such as firewalls, VPN, segmentation, and cloud-based security services
- Monitor network performance and availability, performing root-cause analysis to resolve complex issues and maintain reliability
- Support incident, problem, and change management activities in accordance with ITSM practices, collaborating with carriers, cloud providers, and vendors
- Maintain network diagrams, configuration standards, and technical documentation to support operational continuity and change management
- Support office build-outs, relocations, and infrastructure refresh and modernization initiatives
- Provide technical guidance and escalation support for service desk, infrastructure, and regional IT teams
Core Essentials
- 5+ years of experience in enterprise network engineering, operations, or infrastructure services
- Hands-on experience with WAN routing and connectivity, SD-WAN, LAN/campus networking, and Wi-Fi
- Strong understanding of routing, switching, and protocols including BGP, OSPF, VLAN, and QoS
- Experience supporting cloud and hybrid network environments on Microsoft Azure, AWS, or equivalent platforms
- Experience implementing modern network security solutions such as next-generation firewalls (Palo Alto, Fortinet), VPN, and ZTNA/SASE architectures
- Hands-on experience with ITSM platforms such as ServiceNow, BMC, or Xurrent for incident, change, and problem management
- Business-fluent English (read, write, verbal)
Bonus Skills
- CCNP or equivalent certification
- Cloud networking certifications such as AWS Advanced Networking – Specialty or Azure Network Engineer Associate
- Scripting experience in Python or PowerShell, and familiarity with Infrastructure as Code