Solution Services Sales Executive - West

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Role Summary

The Solution Services Sales Executive – West will lead the end-to-end penetration of One Lenovo solutions and services across key customer accounts. You will identify opportunities across TruScale, AI, vertical solutions, Digital Workplace Services, Software Services, Security Services, Cloud, and other emerging solutions while helping customers address business needs across endpoint and enterprise products.

Key Responsibilities

- Develop short- and long-term One Lenovo SSG strategies to increase services penetration across strategic customer accounts.
- Partner with hardware sales teams, Solutions Consultants, and other stakeholders to identify customer needs and propose appropriate solutions.
- Create detailed One Lenovo SSG account plans, maintain customer relationships, and expand Lenovo’s solutions and services presence.
- Identify and progress opportunities across TruScale, AI, vertical solutions, Cloud, Digital Workplace Services, Software Services, and Security Services.
- Develop action plans to exceed Total Contract Value (TCV), revenue, gross profit, penetration rate, and other agreed performance indicators.
- Enable sales teams through portfolio training and support them in confidently positioning Lenovo solutions and services with customers.
- Monitor funnel creation, win rates, competitive developments, and customer insights to support business growth.
- Present weekly, monthly, and quarterly revenue plans and portfolio updates at sales, business partner, and service partner meetings.

Skills & Experience

Must-have

- Experience in solutions or services sales, including account planning, opportunity development, and customer relationship management.
- Knowledge of services-led offerings such as Digital Workplace Services, Software Services, Security Services, Cloud, TruScale, AI, or vertical solutions.
- Ability to understand customer needs and translate them into relevant business and technology solutions.
- Strong collaboration skills with the ability to work across hardware sales, solutions consulting, delivery, partner, and SSG teams.
- Ability to manage sales funnels, win rates, TCV, revenue, gross profit, and services penetration indicators.
- Strong presentation and sales-enablement skills, including the ability to train teams on solutions and services portfolios.
- Ability to communicate competitive and customer insights and contribute to business-process improvements.

Good-to-have

- Experience positioning solutions across endpoint and enterprise product environments.
- Experience working with business partners or service partners.
- Familiarity with As-a-Service business models.

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