End User Technology - Technical Architect

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com (https://www.lenovo.com), and read about the latest news via our StoryHub (https://news.lenovo.com/).

Lenovo is seeking an experienced End User Technology Technical Architect to support strategic Global Account customers in realizing business advantage through Lenovo's commercial laptop, AI PC, and workplace technology portfolio.

As a trusted technical advisor, you will work alongside Lenovo Global Account Executives to engage customer IT, workplace, digital transformation, and executive stakeholders. You will help customers modernize end-user computing environments, accelerate AI adoption, enhance employee productivity, and develop future-ready workplace strategies built on Lenovo technologies.

This is a highly customer-facing presales role focused on technical consulting, solution architecture, executive advisory, and business value realization. The successful candidate will combine deep endpoint and workplace technology expertise with strong communication and consulting skills to influence customer technology decisions and drive business growth.

Key Responsibilities

Technical Advisory

- Serve as the primary End User Technology technical advisor for assigned Global Account customers.
- Build trusted relationships with customer architects, workplace leaders, CIO organizations, and digital transformation teams.
- Advise customers on industry trends, workplace modernization, AI-enabled computing, security, sustainability, and lifecycle management.

Solution Architecture

- Design and develop end-to-end workplace and end-user computing architectures utilizing Lenovo client technologies.
- Create solution blueprints, reference architectures, deployment strategies, and technical proposals.
- Recommend appropriate Lenovo laptop platforms, AI PCs, accessories, software, and lifecycle services based on customer requirements.

Presales Engagement

- Partner with Global Account sellers throughout the sales cycle.
- Lead technical discovery workshops, whiteboard sessions, customer presentations, and demonstrations.
- Support RFPs, RFIs, technical evaluations, and competitive positioning.
- Provide technical presales guidance on desktop PCs, including complex customer questions relating to expandability, configuration options, and specific platform technologies.

Executive Engagement

- Participate in Executive Briefing Center sessions, innovation workshops, and strategic customer engagements.
- Present technology roadmaps and workplace transformation strategies to senior customer stakeholders.
- Translate complex technical concepts into clear business outcomes and value propositions.

Innovation & Thought Leadership

- Act as a workplace technology subject matter expert within Lenovo and for customer engagements.
- Stay current on developments in AI PCs, the Windows ecosystem, enterprise mobility, device management, security technologies, digital employee experience, and sustainable IT.

Required Qualifications

- 8 -10 years of experience in technical presales, solution architecture, consulting, or workplace technology roles.
- Experience supporting large enterprise or multinational customers.
- Desktop PCs, including platform expandability, configuration considerations, and relevant technologies.
- Enterprise client computing environments.
- AI PC technologies and modern workplace trends.
- Excellent presentation and communication skills.
- Fluent in English and French.

We offer you

- Responsible and exciting tasks
- A team-oriented corporate culture characterized by flat hierarchies and short decision-making paths
- An attractive Compensation & Benefits Package
- Work-life balance through flexible working time models
- A multitude of professional and personal opportunities
- An open and stimulating environment within one of the most forwarding thinking IT companies
- An international team with a high focus on Gender Diversity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.