Dispatcher

To provide an effective control of deliveries of goods to consignees by the efficient coordination of

delivery route, while maintaining delivery cost at a minimal.

Distribution Responsibilities

· Assist in overseeing the processing of order, and loading of delivery vehicles as required

· Assist in the preparation, maintenance and management of delivery schedule and roster of delivery

personnel

· Track deliveries from order inception, loading and dispatch and delivery through exception

management

· Arrange for the proper dispatch of trucks for haulage of deliveries into the warehouse and to customer

out of the warehouse.

· Ensure all deliveries are expeditiously dispatched to customers in the most effective and efficient

manner while ensuring that delivery overheads are kept at a minimum

· Review, route and dispatch deliveries in the most effective manner

· Ensure that all orders are delivered to customers in a time fashion.

· Serve as point of contract and resource personnel for all employees employed to the Warehouse

· Track and reports any problems, issues, and losses to respective authorities

· Under supervision place damage or expired items in the secured quarantined area

· Assist with the documentation for products of specified suppliers to satisfy regulatory process for

destruction.

· Assist with the preparation for the quarterly stock counts

· Liaise with the sales team on special loading instructions and resolving any problems that arise

· Checks-out all trucks with accurate BOL (Bill Of Lading), by checking counts and tags turned in along

with PICK TICKET

· Keeps all sales orders and delivery sheets filed accordingly and effectively

· Maintain office clean and organized at all times

· Any other related duties that may be assigned.

· Collaborate with internal stakeholders to plan and facilitate reliable and on-time delivery of

products

· Liaise and communicate with customer to ensure consistent, timely and effective of products.

PERFORMANCE STANDARDS

The job is satisfactorily performed when the key results of the following strategic objectives of the

department are consistently achieved:

· Achievement of delivery service level agreement

QUALIFICATIONS (EDUCATION, EXPERIENCE & CERTIFICATIONS)

· A minimum five (5) CXCs including Math & English/ Diploma in Logistics, Inventory, Business

Administration or related field.

· At least two (2) years working experience in Logistics or Warehouse Environment

· Strong IT systems knowledge

· Experience in delivering results in a team environment