Contractor Network Performance Coach

💼 Ready to Help Contractors Reach Their Full Potential?
📈 Be the Coach Behind Performance and Success!

Join Us as Contractor Network Performance Coach – Hybrid Role | Jacksonville, FL

What’s in it for you?
🔹 Coach for Success: Partner with contractors to improve performance, enhance quality, and achieve program standards.
🔹 Own the Details: Analyze performance data, identify opportunities for improvement, and deliver targeted training and support.
🔹 Be Essential: Help strengthen our contractor network and ensure exceptional outcomes for clients and customers.

At Crawford, every claim represents a person and a community we help rebuild. As a Contractor Network Performance Coach , your experience in customer service, property insurance or construction, proficiency in Xactimate, and strong communication skills will help drive contractor success and operational excellence.

This is your chance to be part of the One Crawford family —where your work makes a real impact.

✨ Ready to coach, inspire, and help contractors perform at their best? Apply today and help us restore lives!

- Bachelor's degree in business administration, management, construction or a related discipline; or an equivalent combination of experience.

- Minimum 1 year training, coaching and/or leadership experience

- Minimum 1 year Project Management experience preferred

- Residential Property Insurance training experience preferred

- Exhibits team leadership capabilities

- Familiar with residential and commercial construction, restoration means and methods

- Ability to interpret contract terms and conditions

- Basic construction estimating skills

- Ability to review completed work and determine conformance with contract requirements and standard business practices

- Ability to analyze and resolve problems while maintaining a spirit of cooperation and teamwork

- Highly proficient and advanced computer skills, Windows, Microsoft Word, Excel, and working knowledge of property estimate software programs

- Excellent written, verbal and oral communication skills

- Excellent attention to detail; organizational and interpersonal skills

- Demonstrated ability to manage multiple projects or contractors concurrently under minimal supervision

- Tact and diplomacy

- Highly objective decision making style based on facts, not intuition

- Confident and decisive in reaching conclusions and determinations

- Strong relationship/team building skills

- Strong time management abilities

- Previous experience in the construction industry. Insurance property loss adjusting experience helpful.

- Will have frequent interaction with contractors and clients.

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