Field Service Engineer, Biomonitoring India(Pune/ Hyderabad/Ahmedabad/ Vizaq)

EMD GroupBengaluru, KarnatakaOn-siteFull-timeMid level, 2–5 yearsListed 37 minutes ago

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About this role

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role

- Serve as a trusted technical expert for customers using Biomonitoring instruments across India.
- Independently install, qualify, and maintain instruments at customer sites.
- Diagnosing and resolving faults, using sound technical judgement to protect uptime and compliance.
- Explain technical information clearly to customers and partners.
- Support service growth through accurate documentation, proactive customer engagement, and sharing field expertise with the team.

Who You Are

- A bachelor’s degree in engineering, Biomedical Science, Microbiology, Life Sciences, or a related discipline, or equivalent professional experience.
- Bring 2–6years of relevant experience and independently install, qualify, and maintain instruments at customer sites
- Some to substantial experience in field service, instrument validation, or a related technical role within the GMP pharmaceutical, biotech, or life science instruments sector.
- Good knowledge of instrument installation, IQ/OQ validation, and preventive maintenance in a regulated environment, with familiarity with GMP and GLP quality standards applicable to pharmaceutical or food and beverage manufacturing.
- Strong documentation and reporting skills, with proficiency in standard office productivity tools.
- Clear and confident communication skills in English, written and verbal, with the ability to explain technical concepts to a range of audiences.
- Willingness and ability to travel regularly to customer sites across India and, on occasion, across South and Southeast Asia.
- Hands on experience with Biomonitoring, environmental monitoring, microbiology testing, or quality control instruments is a strong advantage.
- Experience using a CRM platform for logging service activities and sales opportunities, and exposure to service contract or consumable promotion in a field role, are advantageous.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging those impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!