About this role
PURPOSE
To fulfill all Member/Guest needs upon check-in, throughout their stay and at check-out.
PRIMARY DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Escort Members/Guests with their luggage to their rooms/cottages upon arrival.
- Deliver telephone messages, newspapers, floral arrangements mail and incoming packages to rooms/cottages.
- Pick-up and deliver laundry and dry cleaning from rooms/cottages.
- Assist with renting cars and bicycles to Members/Guests.
- Assist with making and confirming airline reservations for Members/Guests.
- Arrange transportation (taxis) for Members/Guests to airport and town.
- Transport Members/Guests to shopping Centre, private homes and to the Yacht Club Restaurant for dinner.
- At 6:00 p.m. each evening, turn lights on in the Main Lounge, Lobby and Library.
- Prepare and start log fire in the Main Lounge each evening from 6:00 p.m. to 11:30 p.m. and also when requested, prepare, and light the fire in the Library (November to April).
- Set-up Bridge Room at 3:00 p.m. each day for bridge players whenever required
- Pick-up luggage from rooms/cottages when Members/Guests depart.
- Transport Members/Guests to Lyford Cay Hospital, Princess Margaret Hospital and Doctors Hospital whenever the need presents itself.
- Take all Golf Bags to the Pro Shop whenever Members/Guests arrive.
- Set-up meeting rooms for all internal and external groups and Staff meetings.
- Turn off all lights in the Main Lounge, Lobby and Library that are not required.
- Distribute arrival/departure sheets and local newspapers to offices.
- Check worksheet for the day.
- Properly raise and lower the flag each day.
- Check all equipment in the Audio-Visual Room, and check room for meeting requirements.
- Check table and chairs in the Conference Room.
- Check contracts for requirements.
- Assist with any other assigned duties relative to the Service Desk Department.