CAGE CASHIER

Job Description:

Responsible for the accurate handling, accountability, and security of assigned funds while protecting company assets. Perform fills, credits, even-money exchanges, and other cage transactions in accordance with company policies and applicable gaming regulations. Prepare funds for slot machine payouts, complete paid-in and paid-out documentation, cash checks, and redeem chips and tickets. Accurately count and reconcile chips, checks, and currency to balance the assigned bank at the end of each shift.

Job Requirements:

- Process currency exchanges, cash E-tickets, slot payouts, and other cage transactions accurately and efficiently.

- Issue employee banks to assigned team members and departments in accordance with established procedures.

- Perform fills, credits, even-money exchanges, and other key cage transactions in compliance with gaming regulations and company procedures.

- Maintain accurate accountability for all assigned funds and company assets.

- Work independently with minimal supervision while maintaining accuracy and following established procedures.

- Demonstrate strong attention to detail when handling cash, documentation, and financial transactions.

- Maintain composure and professionalism in a fast-paced and potentially stressful environment.

- Complete all required documentation and records accurately and in a timely manner.

- Maintain a high level of confidentiality when handling financial and employee information.

- Demonstrate good telephone etiquette and professional communication skills.

- Basic knowledge of SDS or Casino Marketplace is preferred.

- Respond appropriately and professionally to guest inquiries, concerns, and complaints.

- Maintain an open line of communication with Management regarding transactions, discrepancies, concerns, and other operational matters.

- Maintain a positive, professional, and courteous demeanor when interacting with guests, team members, vendors, and other individuals.

- Follow all company policies, procedures, internal controls, and applicable gaming regulations.

- Perform other duties and responsibilities as assigned.

Qualifications

Education and Experience:

- Must be at least 21 years of age.

- High School Diploma or GED required.

- Previous cash-handling experience required.

- Working knowledge of Title 31 requirements and the ability to follow applicable gaming regulations, policies, and procedures.

- Previous experience in a casino, banking, financial services, or other cash-handling environment preferred.

- Strong attention to detail and ability to accurately handle and account for cash and financial transactions.

Additional Requirements:

- Proficiency with a 10-key calculator and strong computer skills.

- Ability to learn and effectively use company-specific software, systems, and equipment.

- Ability to interact with intoxicated or impaired guests in a calm, professional, and courteous manner.

- Must be flexible and available to work weekends, holidays, and varying shifts as operationally required.

- Ability to work effectively and professionally with team members, supervisors, management, guests, and vendors.

- Excellent verbal and written communication skills.

- Ability to maintain composure and exercise sound judgment in a fast-paced and potentially stressful environment.

- Must be able to work in an environment that may include exposure to secondhand smoke, high noise levels, bright lights, dust, and other environmental conditions.

- Must be able to maintain the confidentiality and security of sensitive financial and guest information.

- Must comply with all applicable gaming regulations, company policies, procedures, and internal controls.

Required Work Cards / Registrations:

- Gaming Registration

Machinery, Equipment, Programs, and Software Used:

- Paycom

- Company-specific cage, cash-handling, and gaming systems