About this role
Job Description
As a Food Server, you are responsible for providing friendly, attentive, and efficient service to restaurant guests. You will take and accurately communicate food and beverage orders, deliver orders in a timely manner, and help ensure a positive dining experience for every guest.
Job Requirements
- Provide fast, friendly, professional, and responsive service to restaurant guests, fellow team members, and the culinary production team.
- Greet and welcome each guest seated within the assigned station with a friendly demeanor, eye contact, and a smile.
- Take the initial beverage order within three minutes of guests being seated.
- Maintain thorough knowledge of all menu items, including food and beverage offerings, ingredients, and available options.
- Accurately take and enter food and beverage orders while ensuring all special requests and modifications are properly communicated.
- Maintain clear and effective communication with kitchen and culinary staff to ensure orders are prepared and delivered accurately and efficiently.
- Monitor assigned tables and respond promptly to guest requests, questions, and additional needs.
- Deliver food and beverages in a timely and professional manner while following established service standards.
- Maintain the cleanliness, organization, and overall appearance of assigned tables and service stations.
- Follow all applicable food safety, sanitation, and service standards.
- Maintain a positive, courteous, and professional demeanor when interacting with guests, team members, and vendors.
- Perform other duties as assigned.
Qualifications
Education and Experience
- Must be at least 21 years of age.
- High School Diploma and/or GED preferred.
- Previous food service or serving experience preferred.
- Ability to read, write, speak, and understand English.
- Bilingual English/Spanish skills are a plus.
Additional Requirements
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work effectively as part of a team and independently.
- Basic knowledge of food allergies and the ability to communicate guest allergy concerns accurately and promptly.
- Ability to work successfully in a fast-paced, high-volume, and potentially stressful environment while maintaining a professional demeanor.
- Must maintain a clean, neat, and well-groomed appearance in accordance with company standards.
- Must be flexible and available to work varied shifts, including evenings, weekends, and holidays, with overtime as needed.
- Must be able to work in an environment with exposure to secondhand smoke, high noise levels, bright lights, and dust.
Required Work Cards/Certifications
- Valid Food Handlers Certification
- Valid Alcohol Awareness/Service Certification
Machinery, Equipment, Programs, and Software
- InfoGenesis Point-of-Sale (POS) System
- Paycom System