About this role
POSITION OVERVIEW
The Busser supports The Steak House service team by ensuring an elegant, efficient, and seamless dining experience for Members and guests. This position assists servers and hosts by preparing dining areas for service, resetting tables promptly, maintaining cleanliness, and supporting overall floor operations in a high-end, fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Maintain a professional, polished, and welcoming demeanor throughout service.
- Arrive on time and prepared for all scheduled shifts.
- Assist with setup, reset, and breakdown of dining areas before and after service.
- Communicate with servers, managers, and hosts to confirm accurate floor plans and table assignments.
- Stock and maintain server stations with ice, water, glassware, and linens.
- Serve and replenish water for Members and guests throughout service.
- Polish and restock glassware, silverware, and plateware to ensure presentation readiness.
- Clear, clean, and reset tables quickly and quietly, maintaining The Steak Houses refined atmosphere.
- Transport dishware and glassware to appropriate areas efficiently and safely.
- Assist in food running and guest service support as directed by management.
- Maintain sanitation and organization of assigned workstations.
- Monitor cleanliness in dining areas and restrooms, addressing spills or maintenance issues promptly.
- Assist with setup and breakdown for special events as needed.
- Maintain knowledge of menu items and service standards to anticipate server and guest needs.
- Leadership: Demonstrate responsibility, professionalism, and attention to detail.
- Teamwork: Work collaboratively with the entire Food & Beverage team.
- Safety: Follow all safety and sanitation protocols and attend required training.
- Other duties as assigned.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Six months of restaurant or hospitality experience preferred.
- Fine dining or private club experience is highly desirable.
Required Technical / Other Skills and Abilities
- Strong communication and multitasking skills.
- Ability to remain calm and courteous under pressure.
- Dependable, self-motivated, and professional.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Required Licenses/Certifications
- Food Handlers Safety Certification.
- RBS or equivalent Alcohol Awareness Training
PHYSICAL DEMANDS
The physical demands described on the attached Physical Demands of Position chart are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made.
CONFIDENTIAL INFORMATION
This position has no access to confidential information.
COMPANY FUNDS
This position has no access to company funds.
PHYSICAL DEMANDS OF POSITION
Job Title:
Busser
Date:
10/27/2025
How many hours are worked per day?
Average 06/08 hrs/day
When completing this form, look at the job from a typical/average workday perspective.
Percentage Time Designation
PHYSICAL ACTIVITY
Rarely
<1%
Occasionally 1-33%
Frequently 34-66%
Continuously 67-100%
Stand
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Walk
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Sit
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Use hands to finger, handle or feel
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Reach with hands and arms over shoulder
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Reach with hand and arms over head
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Climb or balance
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Stoop, kneel, crouch, or crawl
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Talk or hear
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Taste or smell
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i.e., Position requires standing 1/3 of the time.
Does this job require that weight be lifted or force be exerted? If so, how much and how often ?
Percentage Time Designation
WEIGHT
Rarely
<1%
Occasionally 1-33%
Frequently 34%-66%
Continuously 67%-100%
Up to 10 pounds
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Up to 25 pounds
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Up to 50 pounds
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Up to 100 pounds
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More than 100 pounds
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i.e., Position requires lifting 1/3 of the time up to 10 pounds.
Does this job have any special vision requirements? Check all that apply .
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Close Vision (clear vision at 20 inches or less)
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Distance vision (clear vision at 20 feet or more)
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Color vision (ability to identify and distinguish colors)
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Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
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Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
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Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
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No special vision requirements
List specific job duties that require the physical demands selected above:
- Clearing and resetting tables.
- Carrying plates, glassware, and service items.
- Stocking and organizing supplies.
- Assisting with food and beverage set-up and breakdown.
- Extended periods of standing and walking in dining areas.
