About this role
- Prepare, verify and update PFMEA, CP, and Operator Instructions.
- Perform process, product, and roving audits to ensure compliance with CP.
- Monitor and maintain SPC - parameter selection, review, and monitoring.
- PPAP submission and customer approvals including Engineering Change.
- Facilitator of customer and plant APQP process for quality related items.
- Problem root cause analysis/resolution uing 5Y analysis and 8D reporting.
- Failure/Customer Return and Defect Analysis
- Support Production Department with problem solving, decision making, and creation of border samples.
- Assist with creation and validation of Error Proofing within Production Processes
- Disposition (decision process) of suspect parts held for QE review. (Control of non-conforming parts).
- Disposition of customer rejections and charge back, review and control using SAP.
- Enter customer complaint reports into SAP system and create 8D in SAP as applicable.
- Support training of Quality Technicians, Quality Auditors.
- Develop Gage Concepts, Measurement Plans and Gage Instructions.
- Other duties as defined by Quality Manager.
Qualifications
Bachelors degree in Engineering or a related technical field preferred.
Minimum 3–5 years of experience in a Quality Engineering or related role within the automotive industry.
Experience working directly with OEM customers and customer-specific requirements.
Strong knowledge of APQP, PPAP, PFMEA, Control Plans, SPC, and IATF 16949 requirements.
Experience with customer complaint management, root cause analysis, and corrective actions using 5 Why and 8D methodologies.
Experience supporting Engineering Changes, customer approvals, and PPAP submissions.
SAP knowledge is a plus.
Strong problem-solving, communication, and organizational skills.