HPP Lead

Job Requirements

The HPP Lead plays an essential leadership role as a backup to Senior Lead in our High-Pressure Processing operation and broader warehouse workflows. This position is responsible for supporting and filling in for the Senior Lead in leading a team of HPP Operators, managing customer relationships, owning work-center performance, running warehouse functions, and ensuring production excellence that is aligned with Four Seasons Produce values.

THE BASICS:

· Schedule: 1st shift, Rotating Schedule 6:15 am - 5:00 pm

· Location: Ephrata, PA

Role Summary
The HPP Lead ensures smooth daily operations, accurate production execution, exceptional customer service, and strong team performance. This role blends technical HPP expertise with people leadership and hands-on operational work. The ideal candidate leads with integrity, champions safety, and drives high performance in a fast-paced, high-standards environment.

Key Responsibilities
Leadership & Culture

- Model and uphold Four Seasons values in all leadership decisions and interactions.
- Lead, coach, and develop a team of HPP Operators; provide ongoing feedback, training, and accountability.
- Foster a safe, inclusive, and respectful workplace.
- Promote continuous improvement, problem-solving, and a food-safety-first mindset.
Customer & Stakeholder Management
- Serve as primary point of contact for customer partners using HPP services.
- Build and maintain strong customer relationships through timely communication and service excellence.
- Ensure all customer specifications, SOPs, and documentation requirements are followed accurately.
Operations & Work-Center Management
- Manage daily HPP operations to meet schedules, yields, and quality standards.
- Execute and oversee all core HPP functions:
o Staging product
o Loading/unloading baskets
o Running HPP cycles per SOPs
o Lot control, paperwork, and inventory accuracy
o Proper use, cleaning, and storage of tools and equipment
- Partner with Facilities Maintenance on machine checks, preventive maintenance, and troubleshooting.
- maintain a clean, organized, and food-safe production environment.
Work-Center Execution & Reporting
- Lead and execute work-center tasks, including:
o Processing work orders
o Scanning and tracking product
o Recording actual labor
o Verifying paperwork, yields, lot codes, and production accuracy
- Coordinate daily workflow with Warehouse, Quality Control, Maintenance, and Transportation teams.
Warehouse Management
- Ensure safety is the top priority for every task.
- Lead the team in executing warehouse functions, including:
o Operating high-reach lifts, pallet jacks, center riders, pacers, and related equipment
o Using warehouse management and Vocollect systems
o Receiving inbound product
o Replenishing pick slots and restocking racks
o Picking orders and performing breakdowns
o Loading and unloading trailers
- Support ongoing improvements in quality, inventory accuracy, and warehouse efficiency.

Qualifications

- Experience in HPP operations, food manufacturing, or warehouse production.
- Leadership experience (team lead, trainer, crew leader, or similar).
- Strong understanding of production workflows, safety practices, and quality requirements.
- Ability to coach associates, build trust, and address performance issues.
- Strong communication and customer-service skills.
- Proficiency with warehouse systems, RF scanning, and data entry.
- Ability to lift 65 lbs., stand/walk throughout the shift, and work in a 35°F cold environment.

WHAT WE OFFER:

- Comprehensive medical, dental, and vision coverage
- Earned wage access – flexible access to wages before payday
- Paid time off and holidays
- Flexible spending account for healthcare and dependent care
- 401(K) retirement plans with employer match
- Company life insurance and voluntary life insurance
- Short-term and long-term disability coverage
- Tuition reimbursement
- Wellness programs
- Employee assistance program, Success Coach, and more!

WHO WE ARE:

We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast regions. We partner with local growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our drivers to deliver to independent retailers, natural food stores, and food co-ops.

We care about our associates and are committed to a healthy, diverse, and inclusive work environment. All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state, and local laws.

Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.

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