Salesforce Administrator

A Salesforce Administrator manages, configures, and customizes the Salesforce platform to help companies use the CRM (Customer Relationship Management) system effectively.

JOB DUTIES:

- User Management: Create new user accounts, reset passwords, assign permissions, and deactivate users when they leave.
- Data Management: Import data, delete duplicates, create backup routines, and set validation rules to keep records clean and safe.
- Object/Field Management: You may be required to create new fields or objects depending on business needs, whilst ensuring internal authorization is gathered and Salesforce best practice is followed to prevent technical debt.
- Platform maintenance: Change UI elements to meet business needs (i.e. page layouts)
- Security & Access: Control who can see specific data using profiles, roles, and sharing settings.
- Process Automation: Build automated workflows and approval processes to save time and reduce manual work.
- Reporting & Analytics: Create custom reports and dashboards so leaders can track business goals.
- User Support & Training: Train employees on how to use the system and troubleshoot daily issues

YOU MUST HAVE:

- 1+ years of experience as a Salesforce Administrator, supporting users and maintaining Salesforce environments.
- Strong knowledge of Salesforce CRM, including data management, user administration, reports, and system functionality.
- Solid understanding of data structures, data integrity, and CRM data governance principles.
- Hands-on experience working within a Salesforce org, either as an administrator or advanced end user, with a good understanding of platform capabilities.
- Professional English proficiency, with the ability to communicate effectively in both written and verbal business settings.

WE VALUE:

- Salesforce Administrator Certification (ADM 201) and hands-on experience with CRM best practices.
- Strong proficiency in Excel and Tableau for data analysis, reporting, and business insights.
- Ability to thrive in a fast-paced, highly matrixed environment, managing multiple priorities effectively.
- Strong communication, presentation, and stakeholder management skills, with the ability to take initiative, work independently, and influence across teams and functions.

WHAT'S IN IT FOR YOU:

- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.

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