About this role
GWCCA FACILITY MANAGEMENT OVERVIEW
The Georgia World Congress Center Authority (GWCCA) Campus Operations function is responsible for delivering safe, efficient, and exceptional facility operations that support world-class events and guest experiences. Through strong operational oversight, vendor partnerships, and team leadership, Campus Operations ensures the Authoritys facilities operate at the highest standards of quality, safety practices, incident response, and preventive maintenance.
GWCCA PLUMBER POSITION SUMMARY
The Authority is currently hiring a Plumber to join Georgia World Congress Center. The Plumber is responsible for performing skilled plumbing work to install, maintain, troubleshoot, and repair plumbing systems and fixtures throughout the Georgia World Congress Center campus and related Authority facilities. This role ensures that all work complies with applicable codes, safety standards, and GWCCA policies while supporting a high-traffic public environment.
Successful candidates embody the Authority's core values of authenticity, accountability, and collaboration while carrying out the essential duties and responsibilities of the position. Candidates under final consideration must complete a criminal history evaluation and drug screening as a condition of employment.
GWCCA PLUMBER WORK ENVIRONMENT
- Fast-paced, professional work environment in a dynamic convention, sports, entertainment, and hospitality venue.
- Supports event-based business which may require irregular work hours, flexible scheduling, and availability to support evenings, weekends, holidays, and special events based on operational needs.
- Work performed in varying event facilities and conditions across the Authority's campus (indoors and outdoors).
- May be expected to perform or respond effectively to changing priorities, time-sensitive operational issues, and emergency situations while maintaining composure under pressure.
- Requires frequent interaction with large crowds in public venue and event settings while maintaining professionalism, composure, and exceptional customer service.
GWCCA PLUMBER PHYSICAL DEMANDS
The physical demands described below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to stand, walk, bend, kneel, crouch, crawl, and squat for extended periods of time. Regularly required to use hands and fingers to handle, feel, grip, and operate tools, equipment, and controls. Must be able to lift, carry, push, and pull materials and equipment weighing up to 50 pounds (or more with assistance). Ability to climb ladders, scaffolding, and stairs to access plumbing systems in ceilings, rooftops, or elevated areas. Must be able to work in confined spaces, including crawl spaces, utility rooms, and tight mechanical areas. Requires good manual dexterity, hand-eye coordination, and grip strength. Ability to see clearly (with or without corrective lenses) to read gauges, blueprints, labels, and instructions. Ability to hear and communicate effectively in environments with background noise. Capable of working in varying temperatures, including hot, cold, damp, or wet conditions. May require prolonged periods of physical exertion during repairs, emergency response, or high-volume event operations. This position may require work inside or outside of the building, as needed by events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
GWCCA PLUMBER ESSENTIAL DUTIES and RESPONSIBILITIES
- Maintain, install, repair, and inspect plumbing systems, fixtures, and equipment (e.g., domestic water, drains, fixtures, valves, pumps).
- Diagnose plumbing issues and perform repairs or replacements in accordance with code requirements.
- Operate and maintain plumbing tools, equipment, supplies, and storage in compliance with safety standards.
- Use computerized maintenance systems to track work orders, parts usage, and service history.
- Participate in departmental meetings and training programs.
- Communicate with supervisors and other maintenance personnel regarding operational issues and needed repairs.
- Notify appropriate staff of equipment or system deficiencies requiring action.
- Responds to emergencies both during and after hours to ensure safe and operational condition of equipment and buildings, and an environment conducive to quality instruction.
- Follow applicable State & Local plumbing codes, or-OSHA codes. Follow State & Federal laws pertaining to personal, equipment, and product safety. Ensure that safe & proper maintenance, repair, and cleaning procedures are followed, for protection self, other employees, and facility users.
- Perform work order requests utilizing Computerized Maintenance Management System (CMMS).
- Accurately documents and completes administrative paperwork as required.
- Comply with The Authority policies and procedures associated with such programs as risk management, safety, and emergency management.
- Maintain an ethical and professional image when interacting with internal and external customers in to ensure customer satisfaction.
- Perform other assigned engineering, maintenance, or project work necessary for the operation of GWCCA facilities.
Additional Responsibilities and Expectations
All employees of the Georgia World Congress Center Authority are expected to demonstrate behaviors aligned with the Authoritys core values of Be Authentic, Be Accountable, and Be One while delivering exceptional service to internal and external customers. Employees are responsible for maintaining a professional image that reflects GWCCAs commitment to excellence, safety, teamwork, and creating unforgettable experiences.
Employees must comply with all GWCCA policies, procedures, safety standards, and training requirements, including timely completion of 100% of assigned mandatory safety, compliance, and role-specific training programs. Employees are expected to actively contribute to a safe, inclusive, and service-focused work environment.
This position description is not intended to be an exhaustive list of all duties, responsibilities, skills, or requirements. Responsibilities may be adjusted, expanded, or assigned as needed to support operational priorities and the mission of the Georgia World Congress Center Authority.
GWCCA PLUMBER KNOWLEDGE, SKILLS, and ABILITIES
- Ability to work an irregular schedule to perform the essential duties and responsibilities of the job.
- May be required to work or respond nights, weekends, holidays during events or emergencies.
- Knowledge of state and local building codes, fire, environmental, ADA and safety codes relating to building construction and the plumbing trade.
- Ability to operate, maintain and apply the tools, materials and equipment used in the plumbing trade.
- Ability to evaluate information against a set of plumbing standards and verify that it is correct
- Ability to Identify and clarify the nature of plumbing problems.
- Ability to read and interpret blueprints, plans, drawings and specification requirements to install and repair plumbing systems.
- Ability to plan, organize and control the use of resources to build repair and construct plumbing projects.
- Self-leadership and motivational skills; strong initiative in completing work assignments.
- Ability to identify problem areas and execute inspections on a continuous basis in order to stay on top of developing problems in need of attention.
- Ability to decide whether to replace defective equipment i.e., backflow devices, faucets.
- Ability to analyze plumbing, mechanical difficulties, i.e., hot water migrating into cold water lines, roof leaks, etc.
- Ability to determine the nature and source of the problem and recommend appropriate solutions.
- Ability to use portable power tools, stationary power tools, plumbing tools, forklift, man lift, concrete tools, etc. Familiar with the standard safety practices for the operation of such equipment.
- Ability to communicate effectively, both orally and in writing
- Ability to operate a computer at a basic level, i.e., email, internet searching, Word and Excel.
GWCCA PLUMBER EDUCATION and/or EXPERIENCE
- High school diploma or GED required.
- Minimum of two (2) years plumbing experience in a commercial or institutional setting, or equivalent combination of training and experience.
- Two (2) years of College or Technical School degree preferred but not required.
- Experience with a commercial facility demonstrating operational and project planning knowledge is a plus.
- Valid Drivers License.
- Forklift Operator certification and/or Lift Operator Certificate preferred.
- State Master Plumber, Class II, Non-restricted license or Certification from Technical school in related field a plus.
GWCCA PLUMBER BENEFITS
Georgia World Congress Center Authority offers a competitive salary and comprehensive benefits package which includes extensive medical, dental, vision, life insurance coverage, paid vacation, paid state holidays, Flexible Spending Account options, a 401(k) plan with 5% match, on-site employee dining featuring below-market value pricing, free on-site parking, plus discounted prices on auto insurance, home insurance, pet insurance, technology, travel, attractions and much more!
ABOUT GEORGIA WORLD CONGRESS CENTER AUTHORITY
Joining GWCCA means helping create moments that matter. Were a world-class campus seeking passionate people ready to innovate, connect, and make an impact on our community and beyond. Whether front and center or behind the scenes, your work powers the experiences that define events and hospitality in Georgia.
Visit www.gwcca.org to learn more about our culture and campus.
Georgia World Congress Center Authority is an Equal Opportunity Employer and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.