About this role
Hostess
Swiss Connect Solutions is hiring a Hostess for an outlet at a 4-Star Hotel in Dubai .
The successful candidate will welcome guests, manage the reception area and help create a smooth, enjoyable dining experience from arrival to seating.
Key Responsibilities:
- Welcome guests warmly and assist them in a friendly, professional manner.
- Manage reservations, guest arrivals and the waiting list.
- Escort guests to their tables and coordinate seating with the service team.
- Respond to guest questions and requests professionally.
- Coordinate with the Waiter/Waitress team to support smooth service.
- Keep the reception and entrance areas clean, organized and welcoming.
- Handle guest concerns professionally and inform a supervisor when needed.
- Follow hotel service, hygiene, health and safety standards.
- Support the wider Food & Beverage team when required.
Requirements:
- Previous experience as a Hostess in a hotel, restaurant or similar hospitality setting.
- Experience in a 4-star or 5-star hotel is preferred.
- Good English communication and customer service skills.
- Russian language is an advantage.
- Professional, well-groomed and positive, with a welcoming personality.
- Strong organization, teamwork and interpersonal skills.
- Comfortable working in a fast-paced environment and flexible shifts, including weekends and public holidays.