About this role
HUSTLE IN BGC, LUNCH IS ON US!
Free lunch every day, plus extra treats to help you grow, earn, and save more!
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Awesome perks await in #WeAreTGT: BGC!
- Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
- Vibrant City Location: Work in BGC, Taguig (Day Shift!)
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Ideal Candidate Profile
What You'll Bring (Experience)
- At least 3 years of experience in freight forwarding, logistics, transport coordination, cartage operations , or supply chain operations.
- Experience coordinating air freight and/or sea freight shipments, including FCL and LCL deliveries.
- Proven experience liaising with transport providers, carriers, depots, warehouses, and customers to coordinate timely deliveries.
- Understanding of local transport and cartage operations, including delivery scheduling and container movements.
- Knowledge of import and export freight forwarding processes and delivery requirements.
- Familiarity with the following is an advantage: Container transport and empty container returns, Air freight deliveries, Wharf and depot operations, Delivery orders (DO) and Electronic Delivery Order (EDO) requirements
- Experience using freight forwarding systems such as Expedient or similar platforms is highly regarded.
About You (Soft Skills)
- High attention to detail and accuracy.
- Strong organizational and coordination skills.
- Ability to manage multiple transport bookings and competing priorities.
- Proactive follow-up and escalation skills.
- Strong verbal and written communication skills.
- Ability to build and maintain effective relationships with transport providers and stakeholders.
- Strong problem-solving and critical-thinking skills.
- Ability to identify transport risks, service failures, and operational issues early.
- Customer-focused mindset with a commitment to service excellence and continuous improvement.
- Understanding of transportation costs, service performance, and operational efficiency.
- Ability to work independently while collaborating effectively with CSOs and operational teams.
- Ability to meet delivery, booking, and turnaround requirements in a fast-paced environment.
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Your Impact Starts Here
Coordination and Delivery Management
- Builds strong relationships and able to negotiate the Transport Service Provider to give us the best result and costs
- Provides timely and accurate information to CSO Coordinator on: Delivery dates and Updates, Delivery Exceptions and Delivery mode
- Act with honesty and integrity in all dealings, able to reach expectations regarding delivery time / bookings.
- Negotiate and able to solve problems between client and transport company keeping CSO/Service Delivery Coordinator informed on all changes.
- Manage customer/CSO’s /Service Delivery Coordinator expectations
- Prioritises work according to customer/CSO’s requirements
- Work as a team with CSO and operational staff to ensure all deliveries and
- operational processes are accurate and in adherence to the standards.
- Able to coordinate with Accounts payment requests to get EDO by the time of booking
- Identify opportunities to reduce transportation expenses.
- Develop contingency plans to mitigate risks.
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ABOUT US @ TGT GLOBAL
As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.
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