Sales Operations Analyst

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com (https://www.lenovo.com), and read about the latest news via our StoryHub (https://news.lenovo.com/).

As a Sales Operations Analyst you will be responsible for supporting the sales team by providing data-driven insights, optimizing sales processes, and managing CRM systems. This role requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively across departments.

Key Responsibilities:

- Data Analysis: Collect, analyze, and interpret sales data to identify trends, patterns, and areas for improvement.
- Reporting: Develop and maintain sales reports and dashboards to track key performance indicators (KPIs) and present findings to senior management.
- Process Optimization: Identify inefficiencies in sales processes and implement solutions to improve productivity and effectiveness.
- Sales Team Support: Provide administrative and analytical support to the sales team, including assistance with sales forecasting and pipeline management.
- CRM Management: Oversee the maintenance and optimization of the CRM system to ensure accurate and up-to-date customer information.
- Forecasting: Assist in the development of sales forecasts and budgets, and monitor performance against targets.

Qualifications:

- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience: Minimum of 4-5 years of experience in a sales operations or similar analytical role.
- Skills: Proficiency in data analysis tools such as Power Bi, Excel, or CRM software.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.

- Soft Skills: Detail-oriented with strong organizational skills.
- Ability to manage multiple tasks and meet deadlines.
- Proactive and self-motivated with a continuous improvement mindset.

- Language: Professional fluency in Dutch and English

What We Offer:

- Disability Excess Insurance Plan
- Pension Plan
- Employee Referral Bonus
- Children of Lenovo Employees Scholarship Program
- Lenovo and Motorola Product Discounts
- Employee Assistance Program, e.g., for health, legal & financial consultancy
- Internal E-learning Development Platform Available for Employees
- Contribution to Gym membership
- 25 holiday days + additional days based on internal policy
- Possibility to join volunteering activities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.