About this role
Career Land Center is hiring an experienced Head Waiter for an F&B company in Kuwait .
We are looking for a polished and service-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.
Key Responsibilities
- Welcome and assist guests in a professional and courteous manner.
- Lead, guide, and support waiters during daily restaurant operations.
- Ensure food and beverage service is delivered according to company standards.
- Monitor table setup, cleanliness, service flow, and overall restaurant presentation.
- Take and serve food and beverage orders accurately when required.
- Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.
- Handle guest requests, feedback, and minor complaints professionally and promptly.
- Support smooth communication between the service team, kitchen, bar, and management.
- Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.
- Monitor staff grooming, punctuality, performance, and professional conduct.
- Assist with staff training, coaching, and on-the-job guidance.
- Support opening and closing procedures, stock control, and daily operational follow-up.
- Ensure compliance with hygiene, food safety, health, safety, and company procedures.
Requirements
- Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F&B service role.
- Strong experience in restaurants, cafs, hospitality groups, hotels, or high-volume F&B operations.
- Good knowledge of food and beverage service standards and sequence of service.
- Strong leadership, communication, and team-supervision skills.
- Excellent customer-service and guest-relations skills.
- Ability to work in a fast-paced hospitality environment.
- Professional appearance, positive attitude, and strong attention to detail.
- Good problem-solving skills and ability to handle guest concerns professionally.
- Experience with POS systems is an advantage.
- International hospitality experience is an advantage.
- Willingness to relocate to Kuwait.
Benefits
- Competitive salary package
- Transportation provided
- Medical insurance
- Paid annual leave
- Airfare/flight benefits according to employment terms
- Employment visa/work permit support
- Relocation support according to employer policy
- Other benefits included in the employment package
- Opportunity to work with a large hospitality group in Kuwait